Ellis Brothers Furniture — Local services in City of Binghamton

BUY FURNITURE HERE! 10/10!

(1) AMAZING CUSTOMER SERVICE. I'm a millennial who has exclusively shopped at West Elm / Pottery Barn / etc. I now see the errors of my way!

I worked closely with Barb who helped me pick out pieces for bedroom / living room / remote office. I gave her dimensions, my thoughts/preferences, and WOW --she delivered. Everything fit beautifully. She went above and beyond in making recommendations for existing configurations/furniture - and in doing so, she has breathed fresh life into my furniture. (I had family complimenting pieces that I have had for YEARS, but thanks to Barb's genius touch, they looked brand new in their new spaces). I also hemmed and hawed regarding different rugs / pieces, and Barb patiently and enthusiastically worked with me until I found the perfect match for me. THIS is the personal touch you will NEVER get from a big box retailer.

The delivery / installation crew were absolute professionals. They carefully put together the furniture and meticulously cleaned as they went. They had a great positive attitude despite moving heavy pieces of furniture on a rather warm/humid day.

(2) SUPPORT FAMILY/LOCAL BUSINESSES. Importantly, Ellis Brothers is a local family business. It is clear they take great pride in their work and business. We are so fortunate!

(3) GREAT QUALITY PIECES. We purchased a wide range / colors / style of pieces - (e.g., book shelves, media consoles, beds, night stands). They are all soooo beautiful and were made to last a lifetime. I'm so excited by the prospect of having investment pieces that will grow with me...

We had a wonderful experience with Ellis Brothers! From the moment we entered the store we received a warm welcome and white glove service! Chuck Ellis went above and beyond to ensure we purchased the perfect sofa for our home. He was very personable and paid close attention to every detail with the type of sofa we were looking for. Chuck even came out to our house the same day of our initial visit to determine if the sofa we liked would work in our space. He also offered to come back the day of the delivery to arrange all of the furniture. That has not been my experience with customer service through the years. I have been to several furniture stores in which sales representatives have been pushy. However, that was not the case with Chuck. He encouraged us to take our time. I came back to the store a few days later and looked through all of the inventory again and came back to the original sofa my husband and I chose. The day the sofa was delivered, Chuck came over to help arrange all of the furniture for a beautiful functional cohesive look. The delivery guys were wonderful and very careful with all of our furniture. Thank you! Also, Chuck helped me pick out beautiful fabric for the throw pillows. He is a very patient man. Lol Now, I have no no motivation to get up off the new sofa because it is so darn comfortable! Most importantly this is a quality made sofa that is going to last a very long time. Not like some of these chain stores. Overall, we had a great experience and plan on enjoying our sofa for...

5 Stars – from repeat customers!

We couldn’t be more pleased with our experience at Ellis Brothers Furniture. We were introduced by my mother, who had been going there for years. The service is nothing short of exceptional. The team is incredibly knowledgeable, offering expert guidance on interior decor that has completely transformed our home. Their personalized support always makes the entire process smooth and enjoyable, ensuring we find exactly what we needed each time.

Whether it’s finding the perfect piece for a specific room or just general inspiration, Ellis Bros has become our go-to for everything. The quality of their furniture line up is outstanding, and their attention to detail truly sets them apart. We highly recommend them to anyone looking for top-tier furniture and stellar...