Robam老板油烟机&X Home Furniture — Local services in City of Industry

If I could leave 0 stars I would. My husband and I were across from the store at Marie calendars getting a pie when we decided to stop by . We are in need on new furniture so we wanted to check it out. We go inside and are right in the front looking at a couch when this Woman in a school girl outfit walks towards us, so we keep moving because I'm under the impression she's looking around too. To my surprise she's following us around and mind you it's silent in this store absolutely no music. She doesn't address us just stays 5 feet away from us and follows us throughout the store. We get to the vanity's and I'm admiring them telling husband which one I like and she stands there right next to me and just stares at me. So I step aside and she goes to pretend she's looking at the vanity, I told my husband let's leave they are making me uncomfortable. We are out the door and she tells us "have a goodnight", like where was the customer service when we first walked in, why were you following us? Like seriously Walmart doesn't even treat people like this. Don't go to this store unless you want to be discriminated against and get no good customer service....

I recently visited the store with my parents to search for furniture, a mattress, and a bed frame. During our visit, we had the pleasure of being assisted by Mr. Luo. His patience and attentiveness were evident throughout the entire process. He took the time to thoroughly understand our needs and preferences, offering us insightful and well-considered recommendations. Mr. Luo's expertise and dedication to customer satisfaction truly made our shopping experience memorable. Additionally, he informed us of a special offer: any purchase over $500 qualifies for free shipping within a 20-mile radius. This generous offer, combined with Mr. Luo's outstanding service, made our visit stress-free and enjoyable. To top it all off, they even gave us a lovely lighting fixture as a small gift. We are extremely grateful for his assistance and the exceptional service...

Rude unwelcoming unprofessional sales person. When I got in the store, a female with no uniform and no name tag approached me and ask me what I wanted buy today. No greeting, no introduction. After I informed her what I was looking for, she pulled out a booklet, and I asked if I could see the product in real world another than just a picture on it. She told if I bought 10 or more than she can show me, anything less than 10 units then I won’t be able to see it until I pay for it. She goes on about no return is accepted if unsatisfied. She then says GO TO COSTCO IF YOU WANT TO RETURN! How rude and unprofessional. How can a client make a purchase based on one single picture print on a booklet and no return if you don’t like it. I will never come back to this place and take any of their rude behavior anymore. AVIOD...