Copied below is an email I sent to Alphabet Soup the evening of Tuesday, 11/24/2020. It will provide you with my opinion of this toy store.
"Dear Alphabet Soup team,
I live in North Carolina, but have family in central NY, specifically the Syracuse, Buffalo and Ithaca areas.
One family member is a 3-year-old “nephew” (really a cousin twice removed, but you try explaining that to a little child) who lives in Ithaca. I always send gifts for birthdays and holidays, which can sometimes be a hassle living so far away.
This year his mom told me about Alphabet Soup and I visited your online store. Wonderful selection! She made some suggestions, I found others, and in the end five fantastic toys were chosen.
Your website is very easy to use and I couldn’t believe that gift wrapping was free and also offered the opportunity to have individual messages for each gift. I placed the order on Monday and his mom just texted me that all of my nephew's gifts were delivered on Tuesday and each was beautifully wrapped. She sent me a photo and I was blown away!
All of you at Alphabet Soup are absolutely awesome! Thanks to you my nephew will now have some fantastic fun Christmas gifts from his “Uncle” and you’ve taken a HUGE weight of holiday stress and pressure off of my shoulders.
Wishing each of you a safe and enjoyable holiday season and all the best in the new...
Read moreI searched everywhere before Christmas to find this Jellycat Axolotl. I finally found a place that said they had it in stock, I personally had never heard of this store and that generally makes me wary online, but I threw all caution to the wind and placed the order. They even offered a Gift Wrapping Service! Heck Yeah!!!
Well...they delivered! And I totally forgot that I ordered it wrapped until I opened the box Christmas eve and saw that it was beautifully wrapped, with a hand written label, ribbons and everything!
Alphabet Soup in Ithica New York saved the day! I had literally been looking for weeks and I was getting to the point where I thought I just wasn't going to be able to get this Axolotl for my daughter in time for Christmas. Alphabet Soup you literally saved my Christmas, this was the one special gift I wanted to get for my daughter. My husband won't let my kiddo get a real axolotl so this stuffed one is the replacement.
Next time I need a toy or Jellycat, Alphabet Soup is the first place I will look!!
My daughter and I both say...
Read moreThis was a nice place. Well organized and fun products. The prices seemed kind of high and the staff seemed a little cold but not terrible by any means. Just bored. They had some great products, games, puzzles, and projects. Fun to play around with some of them. They had an awesome large mobile featured hanging in the front windows that I thought was for sale. I asked them where they were in the shop and was told they don't sell them (?). I imagine that happens a lot. This is kind of like a really well stocked gift shop in a...
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