Universal Wireless Tech — Local services in City of Niagara Falls

I give this place 5 stars plus. My phone (iPhone ) got literally stuck in SOS mode , trying all the obvious methods on my own led me more frustrated . I first went to a kiosks stand to see if they could fix it with no luck - then to Universal Wireless. There was a female who started working on it ( until her shift ended) but shortly before that a male came up , so for a moment they were both working on it patiently and effortlessly. After 2 hours he figured it out I just wanted to post this to say THANK YOU again and I would DEFINITELY go back to Universal Wireless for any...

Fraud . They have a lady who works the desk . I went to make a new account with a new phone . The whole time I’m making an account , theirs this man standing next to me the whole time going back n forth in Spanish with the women making my account. Now 3 months after making the account I’ve had 4 verification numbers sent to my phone. Mind you , the lady never let me make a pin for my account nor a security question , so now I can’t pay nothing online . But I still get these verification numbers when I’m not asking. Now tell me if that...

I had to literally change my review being that I found out they scammed me more than once. They sold me a free phone. I ended up buying a phone that was supposed to be free as long as I switched. I was never told that. Then they totally overcharged me like 40 dollars. I would never go there again. When I first started going they were so fair I don't see any of the old employees now it's the guys that actually own the spot that work there. So apparently the employees were not scamming people...