Rochester Genesee Regional Transportation Authority — Local services in City of Rochester

One star is far too high to rate this "service". I'm sure they have many competent respectful drivers. Sadly i have yet to meet any on the road. Lane changes without a signal at 45 with a bus is dangerous. Especially when thery are done with cars in the lane you are merging into! Thoughtless, uncaring and dangerous on the road! Everything you could want from a public transportation system that is completely insulated from the realities of customer...

What a bunch of sucks. Kurt said "we received notifications of construction on Friday" but by Monday they still couldn't be bothered to put a sign at bus stop stating that it was closed. Big led sign announcing bus arrivals but none arrive. Kurt said " we put a notification on the website" ok thanks. Like I said , a...

I have been riding the bus for two years now and have lost 40.00 in the terminal bus pass machines...I have not been able to get any satisfaction,a return of funds or good customer service. I just keep getting re-routed over and over again. Go here go there call the main office...blah blah blah. I am...