Sunnyview Rehabilitation Hospital — Local services in City of Schenectady

I have been in Sunnyview as a patient 3 times. After the 1st 2 times, I would have rated this much higher. Those 2 times were 4 my legs that have been affected by a disease I have But after the 3rd time, which I went there for post surgery care, I definitely re-thought how I would have rated this place and that's why I gave it the 2*s. They sent me home knowing I was unable to take care of myself. I was left to my own devices after my stay there for roughly 11 to 13 days. My surgeon had written up that I needed care 24/7 for 6 weeks. No wonder the surgery was unsuccessful. The therapists were great though. They leave a response 2 call them, but left no name!

So now I wanted to add a follow-up. When I left some of you, I had a follow-up appointment with the surgeon in a few weeks. I was astonished when he said Sunnyview rolled up in the notes that I head done so well that I didn't even need any therapy afterwards. Will you have to wait 18 months (!?!) for the final decision to see whether the surgery was a success or not. Well, surgery was a failure. And personally, I fully blame Sunnyview for the failure. The way they treated me, & the way they discharged me with no support from any one, I had to use the right arm just to support myself somehow. And then for them to say I don't need therapy? How dare they? I finally am going to therapy now, and therapist said I should have been going for therapy right after the surgery. Sunnyview may be great at a lot of things, but they sure dropped the ball with this one.

I needed to go back to Sunnyview for an outpatient wheelchair evaluation. And that person couldn't have been any better at what she does. So it's not all of Sunnyview that's bad.

I really feel bad, because when I was there for therapy, and they were working with me, I was really doing well. But for them to discharge me the way they did, I'm going to be in pain on the right hand for the...

The physical therapists that helped my Mother were awesome. Very friendly and patient with my Mother that has Dementia. Although I believe the therapy helped her, in the long run it won’t help. Her insurance/Medicare only covers a very limited time for therapy. If they would cover at least twice a week or even once a week “indefinitely” to keep their elderly patients physically limber and active, it would be preventative treatment, hopefully reducing the fall risk and breaking hips, etc.

We were given “homework” but it’s not helpful for a family member who provides the elderly loved one with caregiving. Most of us already do so much to care for them, adding yet another task is just too much. It would help greatly if there were a program that would allow for one or two days a week to drop them off for occupational and physical therapy for up to two hours a day. Obviously it would be great if insurance would cover at least a portion of it.

Most of the appointments were 1/2 hour long, not worth dropping her off and coming back to pick her up. Plus there is at least sometimes 5 or 10 minutes of discussion out of those 30 minutes. I believe it would benefit to have half if the time to use machines as well abs not just “floor” exercises. It did get to 45 minutes a few times, still not enough.

Yes, I know she could join the gym like I was told….but she has dementia…she needs someone to be with her for the entire visit to instruct and supervise. That is not at option at Sunnyview gym.

I understand if there was an injury and the treatment only lasts enough to heal the injury or after surgery. Dementia is not a disease that gets better. It only worsens over time and possibly keeping them active a few days a week would make the progression slower or at least easier god them.

If there is a program like this somewhere (outpatient, not in a nursing home), I would...

OT and PT are wonderful but her diabetic care is AWFUL!!!! Mom is a Type One diabetic from age 26 and is now 81. They are treating her like a text book instead of addressing her needs. She wears a dexacom which lets her know if she is dropping or going up. Thursday night she old the staff she was dropping and wanted a finger stick to see her number, was told it wasn't time!!! Mom dropped to 40. Hello' diabetic comma. Realized their mistske and tried to give her an IV but her viens blew. Finally gave her what she needed but, it shouldn't have gotten that far out of control. Obviously she got very scared thought she was going to die because nothing was being done, asked to call me (daughter) and was told it was after visting hours and I wasn't allowed in. I talked to day time nurse manager and night nurse manager telling them that when she asks for a finger stick to do it becsuse something is happening. We understand that they can't go by the dexacom but when it starts beeping and she's not feeling well something needs to be done. Well tonight she was 400 called me because staff told her they were taking a finger stick out of courtesy, found out she was high and then called doctor to get orders for insulin. It took an hour. I was able to come in and im staying until they check her numbers at 5:30am. Dexacom still reading over 400 and she had the shot about an hour ago. Whole point - listen to your patients they know their bodies and what to do. Mom would never let her numbers get this high to begin with. Im working with overnight nurse manager to make sure orders are in to check her blood when she asks and for them to be able to manage insulin better. I shouldn't have to be sitting in the hospital overnight to make sure mom is being cared for. She wants to check herself out...