Appliance King — Local services in City of Syracuse

I would give ZERO STARS if I could!!!! Found this location through Facebook marketplace. We asked if the stove pictured was available and was told yes. Arrived to pay in person but was told the one pictured we had asked about had sold (there was maybe 2 or 3 hours difference from being told it was still available) purchased a different stove, paid the extra for delivery but my husband don’t have exact price because he didn’t have small bills. So he paid an extra $10 because he was told the guy delivering would also bring his change. He was never given change, AND the delivery guy forgot to leave the little caps for the stove (which we would chalk up to human error but he was a bit rude over the phone when called to correct and ask if change could be brought with the forgotten pieces). We were told they guys would deliver stove, take our old stove, and hook up for us…my husband had our old stove already outside and ready for them, they watched my husband hook up the “new” stove and then left. Once we had the forgotten pieces, we discovered that some of them were not even the correct pieces!! My husband went BACK to the location to swap out pieces and/or get his money back was told that sale was final and he was basically SOL The stove doesn’t light!!!! It was a 5 burner stove top and out of those 5, one doesn’t work at all, one doesn’t even have the correct burner piece, the long middle burner doesn’t fully light and the last two burners ONLY light if we light it with a lighter!!!! As if all this wasn’t bad enough…the oven is FILTHY!!!! I get selling a used stove but at least clean it before reselling!!!! To say we are disappointed would be an understatement!!!!!! We will NEVER being doing business here again!!!!!! Worst waste of $260 and now I have to feed my family of 5 using just a...

UPDATE ON REVIEW: He brought me out another dryer after I was finally able to reach him. He had a younger guy with him and the dryer got banged up as they were bringing it in. They plugged it in and it made a horrible noise, the noise stopped after they adjusted it. I put some clothes in it and it ran for 30 seconds then the noise came back so loud my kids came from the second floor to the basement to see if I was ok. I called him immediately and said at this point I would like my money back. He told me to come to his shop in the morning, and did give me a full refund, including the delivery fee which I was not expecting. All in all he did try and make it right I just did not want to go through with trying it a third time.

I bought a dryer yesterday, the damn thing does not work and had a burning smell coming from the cord. I called him around 10:15 pm and was able to leave a message expecting a call back. I had not received a call by 10 am so I tried calling him and I feel like he blocked my number because it goes to voice mail. No ring nothing. I will be going down there with the police, and reporting to every...

This place is a scam please be aware please I'm telling you please do not purchase nothing from them. They had appliances that did not work and find out that they did not hook the gas line correctly and I was leaking gas in my home. They're not even certified to hook up a gas line from a gas dryer they was giving me the runaround kept making promises I kept coming there and when I'm telling them about the issue now the woman saying I'm threatening her the boyfriend is in jail now he got the girlfriend trying to clean up the mess they fix a washer brought it to my house and the water started leaking from the bottom of the washer in my basement """"WARNING WARNING ⚠️⚠️⚠️⚠️⚠️⚠️⚠️ DO NOT GET ANYTHING FOR HERE THAT GAS COULD OF KILLED ME AND MY FAMILY I HAVE PAPERWORK IN MY DOCTOR'S OFFICE TO WHERE I SAID I WAS SLEEPING ALOT AND MY KIDS ALSO NOT KNOWING IT...