Byrne Dairy - Syracuse Cold Storage — Local services in City of Syracuse

Picked up three loads here in the last two months. Previous two were 6+hr waits. This time it was 10. If you grabbed a load picking up out of here you better throw it back before they tell you $200 in detention is worth a lost day haha. Never coming back here again. 3 strikes you're out.

Update 4/11/18: Previous review was left 6mo ago. Since then I've had about three or four brokers tell me they've gotten better. I still held up utilizing this facility. I was sick two days ago and my secondary load planner didn't see this on our DNU list. He booked a load out of the facility. I chose not to cancel the load when I came in the morning of 4/11. Big mistake, that's four times in a row now. This time the driver was there for 15hrs after his appointment time. Seems like they didn't change despite recent...

This is a terrible place. My loading appointment was scheduled for 7:30 PM. I arrived at 3:30 PM, checked in, and they told me I was early and had to wait. At 7:26 PM, they called and gave me dock #5. I parked there and waited for almost an hour. Then, at 8:21 PM, they called again and told me to move to dock number #2. Damn it, I had already been waiting for an hour, and now they’re assigning me a new dock!

When I asked what happened, they said it was just paperwork and that there was a mistake — but that’s clearly not true. They’re just failing to keep up with their work. Other trucks have been stuck waiting for over an hour too! P.S.• 8:31 PM — New dock #2 • 9:16 PM — They started loading • 10:17 PM —...

Checked in 1730 for 1800 appointment got out at 1840 quick loading, but I don’t know if that was just me but my load was loaded unsecure on the trailer not locked in so be careful when you drive with it. Also they put two singles on the front so makes the tail heavy but that is normal. A lot of places don’t know there is a restrictions in lots of states for length tendon spread to the back.

Update: The second and the third pictures is example what happened when you load the product not the proper way on the trailer without a locking...