Wegmans Pharmacy — Local services in City of Syracuse

Zero 🌟 . I do not recommend them at all. I came here for 10 years from other side of the town because they used to be the best. But this past year it's always something. I don't know what changed but they keep missing an item or out of stock or forget to order prescription. Last month I had to pick up a device to ✔️ my blood glucose level I was given a broken device so I called the pharmacy right away and I was told I should call the manufacturer. Oh ya 😏 Then today I was at doctor office they ordered 2 prescription one was given to me the other one was not filled because according to pharmacy they called my doctor for a question but was unsuccessful so the provider talked to them infront of me to make sure everything gets sorted it out. But guess what I came home to find out I was given half of prescription meaning insulin pen with no needle. So I called then pharmacy after one of them put me on hold and then hang-up on me then second one put me on hold again and the one who hangup on me picked up again not knowing or acknowledging that she hangup the phone on me 20min ago. She told me I need a prescription for the needle. Yap all this run around just a simple salutation. Seriously...I was at doctor office the doctor spoke to you and ask if there is anything needs prescription the lazy didn't check to see the needle needed to have prescription. In simple words they don't want to do the work instead makes customers run around. Very disappointed and changing my pharmacy ASAP. I do not recommend...

Dustin helped me with my pharmacy order. He was very kind and helped me with the best attitude you could have as a customer service representative. Couldn’t appreciate his help anymore. It gave me an amazing representation on what you should experience with calling...

The onondaga pharmacy is the worst pharmacy I have ever been too no communication between staff I am constantly waiting for my refills and givin partial scripts because they dont have it in stock even though they're the ones that call my refills to my Dr's...