Little Caesars Pizza — Restaurant in Town of Geddes

Just picked up an order for my grandson’s birthday and was very disappointed. Ordered online and was sent a code to pick up 6 pizzas. When I got there the code wouldn’t work. Asked the young man at the Counter for help and he gave me an attitude and said the order wasn’t in there yet. He then went on to wait on 5 people and when he was done asked me what the name on the order was. I told him and he said it wasn’t ready. I asked him why would they send me a code if it wasn’t ready? A woman in back asked me if there was a problem and I told her the issue. She came out and looked and the order was in the hot box waiting. The kid with the attitude took 5 out and put them on the counter, and said here you go. I told him the order was for 6. He got the last one out and put it on the stack and turned his back on me. I sarcasticly said thanks and left. When I got to the party, a couple pizzas were presentable. The rest were cut by someone who was either visually impaired or just didn’t care. I would not return to this Little Ceasers if they were giving...

Have you ever had a bad experience at a restaurant where nothing was right. Maybe you got overcharged, or got the wrong item, or it wasn't cooked right? Of course you have. It can ruin your meal and even your day. How can a restaurant fix that? They really can't. It isn't if they will make a mistake, but how they handle them when one happens. I am usually gracious, if someone puts a tomato on a burger I just take it off or if they forget a sauce I just ask for a side. This restaurant didn't just meet expectations to fix a problem, they didn't even do what I thought was reasonable. They actually exceeded it, which if you ask my wife is almost impossible. They genuinely seemed to care, was appologitic, and ready to do whatever it took to make me have a great experience. I can't say that before today that there was every a bad experience that the end result made me want to go back and give more of my...

This is the worst Little Caesar's location I have ever had the misfortune of patronizing. My wife and I have ordered from them a number of times, and every time -- EVERY TIME -- our order is missing items, and when I call to complain, they say since I ordered through the app that I have to pursue a refund that way. But the app uses doordash as a delivery service, and unless you are already signed into a doordash account, it checks you out as a guest and you have no way to request a refund. I tried calling their customer service line and leaving a message for a callback. Twice. They never responded, called back, or acknowledged the complaint in any way. We have tried to give the benefit of the doubt multiple times, but after last time, Little Caesar's has lost our business and we are swearing them...