Pharaoh Smoke Vape & Phone repair — Local services in Clanton

Ripping teenagers off! My 15 year old daughter decided to get her screen fixed on her own with her own money. She only had $80.00. The vape shop charged her $59.99 to repair her screen and it only took 30 minuets. He repaired her screen, but when she attempted to make a call. Her speaker or camera wasn’t working. My son went back up there to only receive the message that it would cost another $49.99 to repair. I called up there and asked him why would he take her money and not correctly fix her phone causing more problems than before. The man went on stating he didn’t break her speaker but the person prior to him who fixed her phone damaged her speaker and camera. Now prior to him fixing my daughters phone, my son fixed her screen 8months ago and everything worked fine. I relayed this information to him in hopes of him reopening her phone to find the problem. He again stated, he will not. It will cost another $49.99. I asked for the manager. He replied he’s the owner. I said so your not gonna do anything about not fixing my daughters phone correctly. He said no. Unless you pay $49.99, there’s nothing else I can do. I said sir, do you know you just crushed a 15 year old lil girls heart who tried to do the right thing on her own? As to what I thought, he gave No reply. I will never enter this...

Awesome service! Bri was absolutely awesome! My fiance left his IPhone on top of my car in Hoover Alabama. It fell off of my car on Montgomery Hwy and we had left headed to Bessemer Alabama. We didn't even realize it was not in the car with us until we got back to Hoover to pick up our work truck. We couldn't find the phone in either the truck or my car. Searched for his IPhone on the Find my IPhone app. Seen that it was sitting in the middle of Montgomery Hwy. Ended up seeing 2 cars run right over it. When we picked it up the back had absolutely no damage whatsoever because of the phone case we had on it. The only thing damaged was the front screen. We went to Pharoah Vape right down the road from us in Hoover to see if they could fix it. They didn't have any screens in stock for Iphone 13 pro max so he called the Clanton location considering we live in Maplesville Alabama and luckily they had just one in stock. I got to Pharoah Vape at 9:08. Bri had our phone fixed at 9:50pm! I could not believe how fast she was. The phone looked as if it had not been touched at all! And there's no telling how many cars ran over my fiancé's phone! Amazing service! To the owner: Bri definitely deserves a raise! She was so sweet as well! Thank you...

I bought a novo x two weeks ago it shorted out. I called and the person in charge said bring in the device box and receipt which I did on Christmas Eve the lady in charge said i broke it, pointed to a piece that it was built with. She gave me a ten percent discount but I had to pay for a problem that it had when it came out of the box. I spend about 100.00 bucks here a month when not buying a device and about two hundred a month when I buy a device. I’ve been vaping for six years and I supported this business when no one literally ever went there. This is poopy customer service and southern vape is right down the road with better juice. So play with me if...