Kratz Sporting Goods — Local services in Clarksville

Terrible customer service. My significant other called the store, ask owner/clerk “if they could hold a pair of shoes until tomorrow?” Owner replied “yes, that’s not a problem and placed our name on them.” When he shows up to pick up the shoes, the shoes are now cheaper in store than online. So he assumed he could pay the store price. Wrong! The owner/clerk told him “you have to pay Internet price!” After 15 minutes of arguing, they finally let him purchase the shoes for the store price....

We purchashed a letterman jacket for our son for Christmas. He was super excited when he opened it up Christmas morning. Unfortunately there was an ink spot on his new white leather. We took it back to Kratz and they did everything to make it right. We picked the jacket up today and although not perfect Kratz took care of us. Very satisfied, we even purchased a couple of school face masks and a stadium seat. Very satisfied, highly recommend...

I have stopped by a few times as they offer great prices for your spotting good needs the staff is friendly willing to chat an answer any question you may have there in a good spot an its small but thats great because you can find everything you need fast an if have questions about the item they are so willing to help its a nice little cozy place an right near a park to test out your...