This is response to the lady, I believe Jackie is the name, that had the horrible experience at the Widow's Walk Ice Creamery. You mentioned the owner is responsible for the, let's be honest...very few one star reviews for the business. Have you noticed the number of 5 star reviews that she is also responsible for? This business has endured several staff shortages over the years because it is just a mom and pop set up. They serve hundreds of people and she is always there to help. That is not just a business, but it is also her home. Nobody is coming to your place to tell you not to feed cats or anything else. What she does on the privacy of her own porch is none of your business. 692 reviews with an average of 4.5 is about as solid as you will find for an ice cream shop. You obviously took a misunderstanding and decided to attack on social media. This was not the best way to handle your poor experience. I truly think you should go back and talk to Jill and see about having a new experience that will mirror what the majority of patrons say about this small business in Indiana. This is a business that is not a chain or large scale business. It is family run and continues to please most people. Give them another shot and think about what you are saying within your posts. I understand focusing on the specific experience, but then you got personal with the cats and appears you exaggerated much of what you observed on that day. Great ice cream shop and super service, even on days when somebody calls in. Give them...
Read moreOur anniversary weekend my wife and I visited the Falls of Ohio for the first time for a long (and very hot) walk. As we made our way back to the car I spotted The Widow's Walk and said to wifey "Wifey! ICE CREAM!" She looked back at me and said "ICE CREAM!".
So we handily found ourselves at The Widow's Walk, perusing the menu.
This adorable old Victorian style house is brightly colored and surrounded by a white picket fence. It's set across the road from the river, so it affords a view of the river and the passers by.
I was impressed with the way they managed to stay in business while COVID ravaged so many eateries. They had a number of tables set outside for viewing the menu and placing your order. When your order was ready they'd bring it out to you. The inside was closed, but there were plenty of tables available outside and there's nothing stopping you from walking across the street and eating your frozen deliciousness along the river.
I had a scoop of coffee ice cream and it was amazeballs! Wifey had butter pecan (ewww. I've never understood this flavor), but I had to take her word for it when she said it was out-freakin'-standing.
This is a great little place for a frozen pick-me-up when spending a day by the river walk. Or dessert on date night. Or just because...
Read moreWe had an awful experience with the Owner at this ice cream shop, and after reading the reviews, she does seem to be the problem at this establishment Almost EVERY 1 star review is for her ridiculous behavior.
The owner was exasperated because she had to call our number and we did not hear her. She loudly said snarky things about us to the other patrons (a 20-something couple, a middle aged man, and a family of 6) as we walked up to get our dessert. An absolute worst nightmare experience for someone with anxiety.
We had chosen to sit at the only shady table which happened to be by the road because the nice, shaded patio area was off-limits to patrons which may be why my husband (who is HOH dx) could not hear her. I am not HOH, nor was I looking at a phone, but I did only hear her call our number twice; the second time (which was immediately after the first, there was barely a pause between), I alerted my husband because he had not heard her.
There were many stray cats being fed by the staff while patrons were dining which I can't imagine is allowed by the Health Department. Very unsanitary. I absolutely love animals, but you can't run a food shop and feed critters next to it. We...
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