Super 10 — Local services in Clayton

Tried to return an unworn item and was told no refunds. I was shocked and asked, “why wouldnt you tell the customer that when purchasing?”. She pointed to an 8x11 sign on the wall about a foot down from the ceiling. Hahaha Yes, bc that’s where I look for things, at the ceiling. it’s too bad ppl care more about “well, policy says”, as opposed to actually trying to inform the customer. Don’t you think it might be more appropriate and good business to place the sign at the cash register where ppl will see it? Or mention it to them before purchasing just to make sure they know? I’m in customer service and that’s certainly what I do… make sure my customers are aware of policies ahead of time. I could care less that I couldn’t return it, the interaction was just poor. Love this...

Prices on shelf are consistently wrong. Says 9.99, rings up as 14.99... Manager won't even come out of her cage to help, just pretends to be on phone so she can do more nothing. Place is a mess, dirty, unorganized, and lacking any sort of customer service. Positive note, cashier was friendly, but helpless with this type of management. How do they stay...

Ms.Elizabeth was so kind. We called to check if they carried a specific item she said they did and she took the extra step to be sure that it was in stock while I was on the phone. This was truly appreciated as I am to follow the CDC guidelines for not going in anywhere I don't need to. Thanks Ms.Elizabeth and super 10 for having such great...