Walgreens — Local services in Clearwater

The older lady cashier was rude and when I was standing in front of her and obviously next in line, she looked to another lady to my left in the aisle and asked her to come over. The lady said I’m not waiting in line, so the cashier motions for Me to come over and says “ma’am I try to be fair.” I said I’m not sure why it’s fair to look at someone in an aisles and attempt to wait on them, but o…k. I place my items onto the counter and she stated the coupons that were on the product don’t work, so I can’t do anything about them not working. (Very low) She said that the coupon won’t work very low, so I repeated what I thought she said “ they don’t work “ and “she said It’s not gonna work”. ( in a curt tone) I asked “what’s not going to work, the coupon bc i don’t think I understand” “ to which she replied “well they haven’t been working, I have to tell the vendor”. I said “I’m sorry what does that mean for me as the customer, are you honoring the coupon or are you saying bc it doesn’t work you will not be able to honor the coupon?” She said “no, bc the coupon hasn’t been working at all”. I said “all of the products over there have a coupon attached to them and it is an inconvenience not to mention inconsiderate to tell the customer that you will not be able to help” her answer was well do you want it, your total is $39.xx” I asked For the manager and she began to say “she’s not “ , and I said in fact who is he ( to my left) she said oh, yeah. The gentleman comes over reads the coupon just as she should have and says she has the correct product, honor the coupon. The cashier’s retort is what took me over the top “well yeah I’ll just go snatch them off each of the things over there since none of them are working and honor it just this one time” then proceeds to pull 2.00 off the final price i said “hmm 🤔 isn’t the coupon 3.00 off ?” She said “no” i said umm please look again, and she then removed another dollar. I’m not an extreme coupon person in fact I do not clip coupons. This coupon was attached to the item and honestly for someone who was at work it seems like she did not want to do what she is hired to do … provide customer service and her job” I don’t shop at Walgreens normally but this will ensure that I will not be back(sunscreen 15.xx -3.00 coupon hat 14.88 and another hat 6.99 =36.56 my time and unwarranted frustration= can’t get back...

I recently moved to the area and had my first experience picking up a prescription for narcotics at this pharmacy. I didn’t realize my address needed to be updated, but the way the Lady pharmacy staff member informed me of this was incredibly rude, as if I should have already known. Since I don’t usually take narcotics, I was unaware of this requirement.

A few days later, a different staff member called me about another medication, and she was extremely kind and helpful. I wish I had her name because I would love to leave a positive review for her.

However, about two weeks ago, Ms. Rudy called again regarding my medication, this time to inform me it wasn’t covered and they would be canceling it. She never mentioned that my other medications were ready for pick-up. The way she spoke to me was completely unprofessional, and I find it hard to understand how she remains employed with such poor customer service skills. I plan to follow up with corporate, as no customer should be treated with such disrespect while supporting...

Just read other reviews. The pharmacist that I have dealt with have been rude, impatient, and somewhat condescending when trying to explain their own misunderstanding.

The assistant's in the purple smocks are great. The pharmacist however, I could not recommend unless emergency.

My doctor called in the times to figure out a script and they kept getting it wrong. I was given several excuses to something my Dr. Said should be simple. So I was given a handwritten script so as to aleave any questions or confusion. To my consternation this did not solve the problem. I was told it could not be filled because it was written incorrectly.

I took the script to Walgreens on Belcher and had my medicine within 45min. No issues at all. 🤔 I read the reviews before switching over to this walgreens because of insurance changing from CVS. In my naivety I thought it can't be that bad.

I am glad I don't get to worked up about things. After four or five experiences.... Trust me when I say it is bad.

Again,...