I am pleased to share my outstanding experience with Empire Furniture. From the very beginning, their team demonstrated exceptional professionalism, reliability, and dedication to customer satisfaction. I was in the process of furnishing my home and had the pleasure of working with Empire Furniture, whose unbeatable prices and impressive selection made the experience both efficient and enjoyable.
The quality of the furniture exceeded my expectations. Each piece was not only aesthetically pleasing but also crafted with care and durability in mind. It is evident that Empire Furniture takes pride in offering products that combine both style and functionality, which is something I greatly appreciated as a customer.
The ordering process was straightforward and well-organized. I was able to place my order without difficulty, and the pickup process was incredibly prompt and well-coordinated. There was no unnecessary delay, and the staff ensured that everything was handled smoothly and professionally.
What truly set Empire Furniture apart, however, was the kindness and helpfulness of their staff. Every team member I interacted with was courteous, knowledgeable, and eager to assist. Their attentiveness and willingness to go above and beyond left a lasting impression and greatly contributed to the overall positive experience.
I highly recommend Empire Furniture to anyone in search of high-quality furnishings, competitive pricing, and exceptional customer service. Their commitment to excellence is evident in every aspect of their operation, and I would not hesitate to return for future...
Read moreI came across this business on marketplace and found a piece of furniture that I fell in love with the minute I seen it. I took an afternoon visit to Empire Furniture and looked at this sofa and sure enough it was exactly what was pictured and I bought it instantly AND it was a one sample piece from the HighPoint furniture market so there is no other one like it. I also purchased a sofa table and end table since all 3 pieces were on sale. I can’t express enough the welcome I received when I walked in, the service is beyond excellent and I prefer buying my furniture from a local business vs. big box brands because the price is reasonable and the customer service is much better. I bought it and they delivered it the same day as well as set up for me too. They were on time and professional. I will definitely be back for additional pieces very soon. I would definitely recommend supporting our local businesses to the big box brands and this family owned and operated business is worth checking out. Thank you all so much I love my new...
Read moreI would HIGHLY recommend checking this place out! My husband and I initially found the store on Facebook, and since then we have purchased multiple pieces of furniture - a dining room set, an office cabinet, and 2 bed frames - and been very pleased with them. When we came by to shop, the staff members were so kind and helpful, never pushy. They're a family business which I also like. The quality of the furniture is great (especially compared to big-brand stores like Ashley) and the prices are VERY reasonable considering you would probably pay double or even more if you were to buy the same furniture in a name-brand store. We had the option of taking certain pieces home because they fit in our car, but we also had larger pieces delivered to our house - the delivery was scheduled quickly and the delivery guys showed up on-time. Do not pass this place off just because it's not located somewhere like Hanes Mall Blvd - you will...
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