Goodwill Store and Donation Center — Local services in Clemmons

First of all I love the goodwill store and I have shopped at goodwill for years but there are a few things that have been bothering me about this goodwill. 1.Clemmons is an upscale area and many people donate wonderful things but those wonderful things are priced too high for being at a thrift shop. There was a heavily used Pyrex pan prices for 8 dollars when I can buy a new one for 12 at Walmart. There were pots and pans priced crazy high for the condition they were in. They have put high prices on literal junk, like 3 dollars for a dollar store cup just because it’s pretty. They sale dollar tree items for much more than the actual dollar tree. 4.for a goodwill that sales junk at a high price they do not have money for a child changing table or new soap refills in the bathrooms, I have had to change my child’s soiled diaper in the cart before because I had no other option. They throw away stuff like crazy!! Today me and my mom saw them just tossing coffee cups and other glass goods in a cart in the back room as we walked by...like shattering them.they say “your donations go to help job training” but that is not the case when they are way overpriced , someone is making a profit off of junk. I get that goodwill sells used thing and that’s cool but price then correctly like a rusty cake pan .50 ,bundle ugly coffee cups 6 for a dollar don’t throw the stuff away unless it’s useless and can’t be sold. 6.if the people who work here stand for job training please prove your point by coming up with good ideas when...

First, let me say that I love going to Goodwill stores all over the country in search of "treasures." And I also understand that mistakes can be made. But a recent experience leaves me hoping the organization will make a change to existing policy.

I purchased a furniture item to pick up the next day after the sales associate said it wouldn't be a problem and to just keep my receipt. I returned the next day with a vehicle large enough to transport the item only to find it had been sold again to another person who had taken it out of the store. Again, I had already paid for the item and had my receipt in hand. Of course, they refunded the money, but this was a piece I had been trying to find for a while for a project, so it was very disappointing.

I did contact the store and suggested that they remove sold items from the floor and I hope they will do so in the future. I will definitely continue to stop in, but hopefully there qon't be any more double sales...

I hate to say it this used to be my favorite Goodwill, but not anymore. The items in the store are in terrible condition, some of them very dirty. I used to shop here all the time. I just happened to pop in over the weekend everything was so run down looking it was terrible. I'm not going to go back I'm sorry but. All the good items are pulled by management. This weekend one of the workers was removing items from the shelves and taking them into the back room stating there was too much on the shelf. It's a huge disappointment for me, even the book section was disorganized. Previously I had gone in there and found seven of a series of eight books, and I asked one of the workers about it who was bringing out more books and she said oh no they had us removed that one, like putting things online was more important than putting things into the hands of the people who use their store. I give up on this one....