Wingo's Fine Jewelry — Local services in Clemmons

My fiancé and I came in to get a quote for her engagement ring repair. When we got there we were asked to wait for the specific man we needed to look at it to give us an accurate quote. Once receiving the price of the repair we agreed to the price and left the ring with them. Upon receiving a message that it was fixed we promptly came to pick it up and when we were presented the ring it was the wrong ring put into the folder that said our name on it and they had to search for our ring. Finally they located our ring in a different folder and told us that it would be DOUBLE the original price we had agreed to because they had to do additional repairs. We were NOT contacted before doing the repairs with the price increase and we did not agree to this price but they took it upon themselves to do the repair without approval because “it had to be fixed anyways”. If we had known they were not going to stick to the original agreed upon price we would have gone ANYWHERE else because that defeats the entire purpose of getting the quote and agreeing to a price in the first place. Although the work they did on the ring was nice, they did not stick to their own quote and they did not even notify much less confirm that the repair was still okay to do; needless to say we will...

I waited fifteen minutes for the owner to open the safe. I couldn't look at things that weren't available. The associate said he was running an errand and would be back in an hour. The associate isn't allowed to open the safe. I wasn't impressed. I went back and the owner was there very personable. In fact I ordered 3 rings as well as got jewelry cleaner. It just goes to prove being present makes a difference. I'm so glad I didn't let my first impression dictate my...

Today my wife and I stopped in Wingo’s Fine Jewelry Store in Clemmons. My wife asked Danny Wingo, the owner, if she could get her wedding ring cleaned, and her cross necklace shortened. Danny cheerfully greeted both of us, cleaned her ring and shortened her necklace, on the spot. We have been in other times and it’s always been a good experience. “Five stars for Wingo Fine Jewelry, I highly recommend them for all of your jewelry...