The Civic Conference & Events Center — Local services in Cleveland Heights

This place is not what it looks to be I got married here on September 3, 2016 and we were guaranteed 2 dressing rooms and only had 1 leaving my guys to have to get dressed in a nasty bathroom, the ladies dressing room was filthy. The reception hall(grand ball room) seemed as if the air conditioning was broke and the ice machine was also broke. The staff(clean up crew) was a little sketchy looking and one of them(an older gentleman) was taking candy off of my candy table also taking pictures inside of my photo booth when he clearly should have been working because we cleaned everything not the "clean up crew" that was part of the payment. As far as putting money down and handling the contract we were dealing with a lady named Shelly who at first seemed very nice and professional until she got the money then it was very hard to get in touch with her after that. Now here we are a week later still haven't received our guaranteed deposit back(per contract) and she is not returning phone calls(which we heard from one of the staff members that she doesn't even answer their calls she picks and chooses which calls she wants to return), text messages and every time we try and go up there, no one is there. Its very unfortunate because this is a nice hall but its run by money hungry people who really don't care about you!! So if you have other options please keep looking right past this place it costs too much for them to be this unprofessional and go through having to take them to court just to get...

Needs major repairs including a new hvac unit (central Air) front stairs and ice maker just to name a few things. I rented this church and hall for my wedding and reception 3 yrs ago to accommodate my guest of 600 very disappointed no air after shelly confirmed that it was working , a fan in the reception hall that clunked out after a few hrs what was weird is that the security room was nice and cold which is a clear sign if hvac problems. The bath rooms were not stocked at all this place has alot of potential but needs major repairs and I think it's only fair and right that they lower the prices to accommodate . This place was not cheap at all and I'm not complaining about the price I'm complaining about what I received for the price .The contract was breached because they didn't deliver I didn't complain or file a lawsuit but now I may check the statue of limitations because If they are not making any changes and this is happening over and over again maybe a lawsuit is what they need to get it together .I'm very disappointed being ripped of by a church . WARNING DO NOT RENT THIS HALL YOU WILL BE...

Love this place!

I've had both my wedding and son's first birthday party here and could not be happier with the outcome. The facility was beautiful, clean, spacious and very accommodating. They have ample parking and the two different halls I used for each event were perfect for the themes that I wanted to pull off. The decor made it easy to add the personal touches of both my nature themed wedding and my son's wolverine themed party. I was exceptionally pleased with the staff and security there as they were more than helpful and easy to work with. Between the two events, I brought in my own caterer (wedding) and used used the caterer on staff (birthday) and I was pleased in each instance. The kitchen was large and modern and the food arrived to my guests promptly. Overall, I was very satisfied with the space, price, availability and accommodations made for me, my family and guests. This place is still a gem in...