Came here to get my iPhone fix, i was greeting with friendly customer services. He look at my phone and was able to get it fix the next next business day. Seem to be inconsistent when coming to shop. He fix my phone and I was happy with the result. I then came in two weeks earlier before Christmas about a tablet. He assisted that one tablet could not be fix and it was best to just replace and said he could fix the other tablet before Christmas. As I stated I wanted it to be a Christmas gift. Two weeks gone by and I haven’t gotten a phone call or anything. I go back to check on my tablet, he was surprisedly rude like he didn’t know I had drop off my tablet a couple weeks ago. He then remember who I was and goes on to tell me that the screen he purchased did not work as the touch screen did not work. At this moment I’m confused as to why I didn’t get a phone call after the first trail , so now I’m disappointed because Christmas is in a couple of days. He said he order another screen and that it will be ready the following Monday after Christmas. Again I’m disappointed but it’s the follow Monday. Long story short he order another screen but somehow it didn’t come in on time. No communication once again,. WhTs wrong with ppl, if you can’t communicate what’s going on, how can I rely on you to do anything. It’s not...
Read moreI had a great experience at this store.
While at the movies over the weekend, I set my phone down in a cup holder and unknown to me, there was some what seemed like dried sticky remains from a coke in the bottom of the cupholder. This sticky substance got inside the speaker port of my nearly new iphone X which caused it to sound muffled and distorted. A gentleman named Cody helped me out when I took it in. He was professional and easy to deal with. He cleaned my speaker port/screen out as I went across the street to grab a bite to eat while I was on my lunch break. He had me finished up and ready to go in a short 30 minutes after dropping it off. Best part is, he didn’t charge me anything!
This is a very good way to solicit business. I for one, will be taking my devices there anytime I need work done.
I would highly recommend them for phone repair.
From my short but pleasant experience, this seems like a good store to do business that seems very respectful and...
Read moreI dropped my husbands Note 10 off to see if the "battery temp too low to charge" issue could be fixed. The man at the counter told me he'd take a look and insisted it was likely the battery which I assured him it was not as we'd already done research on the issue. I called the next day to get an update and he said he'd call me right back which he never did. These phone calls and never getting a return call went on for a week. Frustrated i went in to get the phone back and he told me he put the new battery in but it was still having the same issue. Today I just left a certified Samsung repair place and the tech guaranteed this man Never even opened the phone up. So all he did was let it sit on a shelf and give me the runaround for a week. Extremely unprofessional, rude, a liar and my 12 year old child is more knowledgeable on cell phones than...
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