I had an great experience with DUO Computers, and I cannot recommend them highly enough! From the moment I stepped into their store, I was greeted with warm smiles and a genuine eagerness to help.
The staff are exceptionally knowledgeable. They patiently listened to my computer issues and provided expert advice, guiding me towards the most suitable solutions for my needs. They didn't try to upsell unnecessary services or products, which I truly appreciated.
DUO Computers went above and beyond by keeping their commitment on when I could pick up my computer. They promised to have it ready by a specific date, and not only did they fulfilled that promise.
The level of customer service I experienced at DUO Computers is unmatched. The team's friendliness, professionalism, and dedication to their customers are truly commendable. They made what could have been a stressful situation easy and hassle-free.
If you're looking for a reliable, customer-centric, and proficient computer business, look no further than DUO Computers. I am beyond satisfied with their services and will undoubtedly return for any future computer needs. Thank you for your...
Read moreOctober 2020: DC to the rescue again!!! Hard drive crashed during virtual learning! I can not believe how fast they moved to help my son get back to virtual school! They were done before the school issued replacement! When I call I always get a person who is extremely knowledgeable, professional, and understands the stress of not having a computer in today’s environment. I adore Enid! She is extremely intelligent and her compassion for her clients is extraordinary! They are stuck with me for life!
Feb. 2020: Enid is amazing! With little ones always clicking, they have saved numerous computers and files! Always cheerful which is helpful to reduce my stress of possible file damage. I have utilized in store service and phone/net op service and everything is AMAZING! Helpful, knowledgeable, professional, communicates - just everything you want in computer service and more!
Above and beyond...my forever go to people for my technical concerns! Thank you for the two recent saves...
Read moreI go to Duo whenever I have an issue with a laptop, and I would go there if I had an issue with any other electronic that I couldn't fix. They were able to fix issues when other stores in the area told me I needed to replace a part. Their team is professional and knowledgeable, and they will take the time to explain things to you if you ask.
One small but important note: on my first visit I was not told how much a repair would cost until after it was done so be sure to ask so that you aren't surprised (lesson learned). I thought I had gotten scammed until I verified that the amount I paid for the work was actually very reasonable, still was not a good feeling though. Duo would benefit from letting customers know price...
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