Jos A. Bank — Local services in Clifton

I went in looking to get 2 new suits because the buy one get one free sounded like a great offer. Of course like every store they didn't carry my size and had to order them. While trying on the suits, i didn't like the way the shoulders looked and was assured by the salesman that they could be fixed. So i ordered the 2 suits. 2 weeks went by with no phone call so i called and asked about my order. They had them in the store for a week and a half. Go in to get fitted and the size was too small. Reordered the next size up and they came in 2 days later. I still didn't like the shoulders and explained that i was told they could be fixed. They marked out for all the alterations on both suits. I asked for suspender buttons as well. Also one suit came with pleated pants that i did not want. Again assured that they would remove the pleats. Get my suits back 2 1/2 weeks later and the shoulders look worse than they did in the store, suspender buttons only made it into one suit, and they never removed the pleats. Now i have to wear this horrible looking suit to my best friends wedding because there's no time to get it fixed. I will never do any more business...

Bought 5 suits from the Web plus got a lot of accessories, when to pith location to trim but I choose to exchange all of them with new suits, so paid for the alternative fees to make it fit over $200 Wich is ok, the really miss it up is the communications between the store and customers I went there on September and nobody call me ever so I went back to pick up my stuff on October and they told me they lost one of my suits that I paid for then one of the sales rep told me he will do an exchange order a new one and will send it to my house because I don’t live over there after also more than 21 days with no communication I went to store and of course they didn’t get it finally after a lot of communication with one of the manager I got my refund for the food that I paid for that. I was in a need.great value but not worth the...

Joseph A. Back seems to have made the odd choice of turning its back on American men of a certain age. I have gone in so many times in the last year looking for suits and jackets in 48 long "traditional" cut, but almost everything in 48 long is "tailored" cut - unlike most men of that size.

I let them convince me - once - to sell me "tailored" garments and that they'd "take them out." This was a mistake. The armholes are still tight, as are the inseams You need to start out with the right size and cut; alterations are for perfect fitting, not adapting to another size.

Same with shirts. Selection in non-"tailored" shirts has shrunk also.

I asked the employee on duty why everything was "tailored" in these common larger sizes for middle aged men. He had no clue.

I...