Two stars may be a bit too generous for Mike. The first time I came into his shop (about a week before Christmas), I was looking for a school team sweatshirt for my mother, but he did not have it in his inventory. So, I asked him if he could order it for me and have it in before Christmas Eve, which he promised he would. I somehow did not trust him (the reason was because as I was asking him questions, he kept staring off into space and seemed absolutely clueless).
I decided to go out and purchase my own shirt, make my own sports design, and bring everything in to Mike so he could screen print the design for me. I told him I wanted it by the following Thursday. By that time, I called Mike to ask him if he had it ready, but he didn't. Then, I told him I would be back Saturday. He returned my call on Friday and said he was sorry and that he needed more time to "think about how he wanted to do this." Now, I was starting to get very impatient with him. I talked to him and told him flat out that the absolute deadline was Monday, no exceptions. By Monday, Mike indeed had it ready for me. He did a good job on the shirt, but it ended up costing me $27 to get it done, which was a tad too expensive for what it truly was.
Now, after reading the other reviews here, I feel kind of silly. I guess I should've looked Mike's business up and read what other customers had to say about him before getting myself caught...
Read moreI believe in giving my business to local companies to support our local economy. Unfortunately in doing this I was very dissatisfied with the service I received at this company. The lack of organization is very evident and it comes through in the service they extend to the customer. Timelines are given which aren't adhered to. Communications are promised that never take place. The owner can come off as condescending when questions are asked. I ordered a varsity jacket a couple weeks before Christmas, and realized it would be not be ready for the holiday due to the late order. However, I just received the finished coat today. 4/18. I was told I would receive a call when the coat arrived to come in and order the monogramming. After waiting a couple weeks after the time I was told the coat would be in I finally called to check the status. I was told "Oh yah, it's here" I was told the coat would be ready in a week once the printing order was placed, it didn't happen. I was told I would receive a call when the printing/sewing was done. Finally called myself. "Oh, yah it's done I forgot to call you" Not the service I...
Read moreWould NOT reccomend. I tried getting something done and after it still not done 2.5 weeks later for something I needed 12 letters put on i began trying to call and no message was returned or answered. I drove there several times for no one to be there even though hours on google and door said they should be. I finally caught him there and he has many excuses on why its not done including broken machinery but yet no one had the courtesy to call. His prices are very high but I had just moved and wanted something done ASAP. I ended up asking for a refund and taking it somewhere else. They had it done in a few hours and for 1/3 the price. They were also in clio and she was a very sweet and affordable lady.
Note: there is also a dog that is at the facility that barks and yipes like it's being hurt if you try to talk or open the door. The dog seems a bit unstable and would HIGHLY reccomend not bringing children in there if for some reason you try...
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