I reside in Mt. Morris. Lived there my whole life. And I prefer to shop Local every chance I get to support our small Family Owned Businesses and to support our Local Community. So I stopped into Fairhaven Auto Parts today hoping to buy a small Lock with 2 keys for my locker at work. However, Fairhaven did not carry them, but they were kind enough to refer me to Gill-Roy's in Clio. So, I went to Gill-Roy's and they had THE BIGGEST SELECTION of locks I've ever seen! Main thing I wanted to mention is how VERY FRIENDLY & HELPFUL the man/employee was that helped me. He went above and beyond to see that I found everything I needed and then some! I was literally shocked by the wide variety of NICE, HIGH QUALITY ITEMS THEY CARRY! Needless to say, I will be highly recommending them to everyone I know. And most importantly, I will NOW and FOREVER be a regular, LOYAL CUSTOMER of the Clio Gill-Roy's. Thank You for your kindness and professionalism...
Read moreWent in here to get two or three things that I figured nobody would have and guess what they had them!
From black pipe npt thread couplers to Blue Loctite and beyond, they even had the two barbecue fish baskets my wife's been looking for for over a month while we're on the road in our RV.
The staff was extremely pleasant and helpful, I didn't have to bump around all this stuff to figure it out myself.
The man we dealt with was extremely competent and matched up what I needed right away and got me on my way quickly.
This is the kind of place that reminds me of the old hardware stores, I could walk in here and spend 4 hours roaming the aisles and so much stuff! Then I would buy a whole bunch of stuff that I absolutely felt a wanted but didn't need you know?
Any event they've got a very wide selection of hardware, plumbing and everything in between. If you need something that's odd or out of the ordinary I'll bet you that this...
Read moreThis WAS my first choice when hardware shopping! These folks CARE! I realize this is a chain store but it feels like a locally owned independent business, #SmallBusinessesRock! Everyone, from Beth at the register, to the summertime high school part time kids treat each customer as if that customer is the ONLY customer!
DISREGARD EVERYTHING ABOVE!!!
After the manager, Jerry, left, the personal attention pretty much left too.
Maybe I need to look at a big box store...
You would be better served by going to any place else! These people seem to have been told that customer service is an out-of-date concept!
I have written this building off my...
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