[221210 _ Google requested an update to this post]
Bob's Advanced Auto & Tire, Inc. is my go-to Shop, without a doubt.
Bob's is the very definition of small-town hospitality and professionalism. Bob, family, and crew bring years of expertise to diagnose and repair any problem your vehicle has. If there is a problem, let them know, and they will make it right.
The customer service here is exemplary; you will be treated with the respect, kindness, and understanding that you demonstrate. They will discuss the work that is needed and the work that can be delayed. They will not perform unnecessary work just to increase your bill, and their rates are very competitive. I highly recommend this business. When your vehicle needs maintenance and/or a repair, call and make an appointment. You will not be disappointed. They have tires in stock and can order others. They also provide towing service.
I understand that going to the repair shop is rarely, if ever, financially convenient. The positive experience that you will have here takes some of the sting out of it.
My family and I have been loyal customers of Bob for decades (before there was a Bob's), and he and his family treat us like one of their own. Start your experience here now, build a relationship with them, and become a part of this trusted family.
I have rated this business 5 Stars, because that's as...
Read moreBeen going there for 5yrs and service was great but in the last year service thechians don't listen to what u ask them to do,front end done with the after market parts when I asked for moog,went back in for moog parts,fuel pump put in on my suburban gauge never worked right,took in for fuel lines from tank to front asked them to check it out and they never did it,still have the same problem.Hate to leave them but will look for new mechanic shop or do work myself,fuel pump went out on other truck no noise coming from it but they had to check it out and was given a out of this world price to fix.Got buddy to rent me flatbed truck and took to his shop and fixed it myself.Wish this had never have happened w as close to my house.Happen to me again had brakes done on a vehicle in 8/24 and here I am again having to do over again,the front calibers went bad in that short of time happens to much,will not go back doing my own work from now on!!!!They missed a bad wheel bearing and it took out CV axle also if it was caught i probably wouldn't be upset.😡😡😡Rackin pinion done on a vehicle there and I have to have it done again leaking and the driverside boot messed up.Dont go there everything I have had done redoing it!!!!!Didn't even put cotter pins in on tie rod ends messed up racket pinion system. Not happy had to replace it.Stay...
Read moreThis place is amazing! Top notch customer service and auto service. You don't need to go anywhere else.
My kids and I were driving back home to Chicago from St. Louis and our car overheated and brokedown in Coal City. We were given a quick recommendation to Bob's and so glad we went with them. While the car had a major problem that was going to take a couple of days to fix, they got us hooked up with a car rental place in town (Blue Oval...which is also amazing) and we were back on the road in less than 45 minutes after the car brokedown. Oh, it was also about 95 degrees that day, so the conditions couldn't have been worse to breakdown.
While I was talking to the mechanic, my kids were waiting in their front room that had really nice recliners, and when I came back in, the front desk lady had helped my kids (10 and 7) get connected to the Wi-fi. They really understand the little things.
My car was fixed on a Friday night while I was out of town, but we were coming through on Sunday from another trip. While they aren't open on Sunday, they worked with me to get my keys picked up so we could get our car back and finally get back to Chicago with our vehicle. We are forever...
Read more