Tint World — Local services in Coconut Creek

AVOID THE COCONUT CREEK AND BOCA RATON FRANCHISE LOCATIONS:

I’m leaving a one star review because the franchise owner is truly off his rocker. I had service performed at the Boca Raton location including XPEL PF, Tint, Blackvue Dashcam, and Ceramic coating on two new luxury vehicles. Overall, I was satisfied with the service and products provided. Two days later I noticed a large bubble in the PF along a curve in the bumper, called the location and was asked to bring it by. Upon visualizing the vehicle at the Boca Raton location, the technician insisted that the PF needed to be re-cut and re-applied to the entire bumper. They explained that the employee who applied the PF lived in Tampa (hundreds of miles away) and he would contact us shortly when the technician was going to be in town to get the vehicle scheduled for repair.

Over the next month and a half, where I contacted them weekly, they only returned my call once to schedule me (late on a Tuesday evening and I returned their call promptly on Thursday morning). Unfortunately, I was told the installer was no longer in the area. Finally, after more phone calls, the local technicians “escalated” us to the franchise owners. The franchise owners DEMANDED pictures of the bubbled PF, VIN number of vehicle and lots of other information that had already been provided to the BOCA RATON location where the work had been performed. All this information was also available on their original estimate and invoice. After providing this information multiple times, I was finally told that they would fix the vehicle but only if I traveled to the COCONUT CREEK location on a date of their choosing.

After dropping off my car to the COCONUT CREEK location (significantly further from my home), I returned to pick it up 3 days later. Upon entering the shop, my wife and I were verbally accosted by the owner, and berated for apparently mentioning to his wife that their customer service was not up to our expectations (returning phone calls). He proceeded to seethe and scream at us for 10 minutes while we patiently just repeatedly requested that he return our car. Even as we walked out the door, he was still threateningly screaming at us.

This franchisee obviously has some serious anger issues (read the many other similar reviews posted here) and I would encourage others NOT to interact with him in fear that he may turn physically violent.

To be clear we never expected, received, nor asked for any discount, rebate or...

Title: Exceptional tint world - A Perfect Blend of Quality and Professionalism

I recently had the pleasure of getting my car windows tinted at [tint world], and I must say that the experience exceeded my expectations. From start to finish, the team at tint world] showcased their expertise, attention to detail, and commitment to customer satisfaction.

First and foremost, the quality of the tint work is outstanding. The film used was of top-notch quality, ensuring durability and longevity. The installation process was flawless, with no visible bubbles, creases, or imperfections. The tint was applied evenly, providing a sleek and uniform appearance that enhanced the overall aesthetics of my vehicle.

What truly sets [tint world] apart is their professionalism and customer service. From the moment I walked in, I was greeted warmly by the staff who were knowledgeable and eager to assist. They patiently listened to my preferences and provided valuable recommendations based on their expertise. Their attention to detail was evident throughout the entire process, ensuring that every window was tinted to perfection.

Moreover, the team at [tint world] demonstrated a genuine passion for their craft. They took the time to explain the benefits of tinting, such as UV protection, heat reduction, and increased privacy. Their expertise and willingness to educate customers on the various options available truly impressed me.

The overall experience was seamless and hassle-free. The waiting area was clean and comfortable, and the work was completed within the promised timeframe. The pricing was reasonable, considering the exceptional quality of the tint work and the level of professionalism displayed by the team.

I am extremely satisfied with the tint work done by [tint world]. Not only does my car look sleek and stylish, but I also feel confident knowing that I have invested in a high-quality tint that will protect me and my vehicle for years to come.

If you are in need of tint work, I highly recommend [ tint world]. Their exceptional quality, professionalism, and commitment to customer satisfaction make them the go-to choice for all your...

DO NOT COME HERE IF YOU WANT TO SAVE YOUR MONEY - Because you'll fall in love with their professionalism and service and want to take out a second mortgage to afford to upgrade your car at this amazing establishment. I was scouring the web for a place to bring my brand new Tesla M3 to get PPF and tint done. My Google search results took me to Tint World, and based on their high reviews and location, I decided to give them a call. The phone was answered by a friendly voice that went by the name of "Phil". He explained the various tint packages to me over the phone and recommended which one he thought would be best for my Tesla. At the end of the call he scheduled a time for me on the weekend to bring the car in and get the work done. During the week, I realized I had a little bit more free time than I had originally envisioned, so I called them again and Jeff graciously let me move my appointment up a day to Friday. I came in Friday morning and was met by Phil who greeted me and went over the plan for the vehicle. The pricing was transparent and honest. I asked him how long the car would take and he said "3 days" for tint and PPF. I couldn't imagine 3 days without my baby, and Phil saw the look on my face and said - "Tell you what, we'll start the car right now and I'll make sure we stay late today and get started again early tomorrow to ENSURE we finish the job." I instantly knew at this point that this place is the new home for me and my Tesla. The next day, right before closing time like clockwork, Phil called me saying my car was ready for pickup and they did an AMAZING job. the PPF was applied with amazing precision and the tint was void of any bubbles or defects. They even installed the mud flaps, front lip and rear spoiler for me that I got from online. Jeff, Phil and the rest of the Tint World Coconut Creek team, thank you...