Biegert Jewelers — Local services in Collinsville

So in response to the owner's response to my review, you are saying your wife was having a heart operation and you were at the store?? Not there WITH your wife? My review should be the least of your worries. I'm sorry.

A few mornings ago i stopped in here with some jewelrry and watches. I had some pieces I wanted to have fixed, some I wanted to have appraised and some I was considering selling. I picked this particular jewelry store after considerable research because their website said they offered all of these services. (Side note: I stopped on a day I had left the house quickly to pick something up which happened to be right near this store. Since I left suddenly, i was wearing sweats and had my hair pulled back.) From the moment I walked in, the gentleman working there was abrupt and less than helpful. In fact, his behavior made me feel unwelcome and he seemed annoyed that i was there. When I asked if they did appraisals, he quickly said no. When I asked if they repaired watches, he said not really. Whe i asked if they bought jewelry, he quickly said no. Since their website says differently, I can only assume that either he was judging me by my appearance or their advertising is all lies. Either way, I will never go to this jeweler again or recommend...

I have an old kitchen clock from the 1800s which was passed on to me. It had stopped working shortly before my Grandmother passed and, as it holds a lot of sentimental value for me, I took it in for a rather pricey repair at a shop in Belleville. The repair cost as much as the clock is worth but it was worth it to me just to have it back in working order. Unfortunately, I had to return it to the store 3 times for repair and even then it only worked for about two years. For that kind of money, I expected more. I had heard that Terry Biegert, the owner of Biegert’s Jewelry, did good repair on clocks and watches, so I decided to visit with him to see if he thought the clock could be repaired, hopefully for the long-term. Mr. Biegert had my clock back to me at the end of the week! I could tell a difference the first time I wound it up and the clock keeps better time than it ever had for me before. Mr. Biegert also shared his knowledge of such clocks with me. I’d highly recommend his store and service. He has some really beautiful jewelry as well. Old...

⭐️💎AMAZING💎⭐️ Terry Biegert, Biegert’s Jewelry, is truly a master of custom jewelry design. His attention to detail, expertise and artistic creative is truly one of a kind. If you can think it, Terry can design it, better than your expectations❗️and if you can’t think it he will! Terry and Lynn (Biegert’s Jewelry) have the best customer service you’ll find, in addition the best quality and craftsmanship. I receive compliments daily on Terry’s design/work. I am super appreciative, thankful and grateful for having met Terry and Lynn of Beigert’s Jewelry which all started with a simple chain/clasp replacement not knowing anything about Beigert’s Jewelry. And now I’m a frequent, repeat/repeats loyal customer. I look forward to my next visit seeing what design Terry comes up with! Biegert’s for the win,...