Reach Clothing — Local services in Collinsville

Failed to ship product and poor C/S communications. Ordered a shirt online, part of a hobby event. After weeks, sent couple emails and left 2 v/m, without reply. Contacted Event staff and guess they called 'Reach', who then emailed to say would be available at event to pick up. Was handed to me by Event staff, on 2nd night of 2 1/2 day event, to late to wear for. Requested refund on shipping, they said they ship every 2 weeks. Told them ordered over a month before, they said was delivered to event, no refund on 'shipping'. Shirt is fair quality not great, and experience with firm was terrible every step after...

Update: AMAZING!!The shirts are soft and comfortable,the design looks amazing,and they were done with plenty of time to spare.We already started planning the shirts for our next reunion!

I am so excited to have Reach Clothing make the T-shirts for my Family Reunion and we haven't even gotten started yet! Just the informative phone conversation with great customer service has me sold! Also, shortly after the call, I received an email explaining the different shirts offered, with prices and descriptions of each. I will definitely be leaving another review when my order is placed...

I have used Reach Clothing for years and Tyson and his staff are great to work with. I have utilized both his creative design assistance and also special one-off shirt printing. We have placed numerous church youth group , sports teams, and one-off family support shirts as well as complete school team items. I have always been pleased with products, pricing, and delivery. I chose them for their Mission Statement and local support but continue to go back because they won my business. Be real about your expectations and let them win your...