Tacowasso Collinsville — Restaurant in Collinsville

I'm not normally one to leave bad reviews but every time we think "let's give them one more chance," we're reminded of why we shouldn't. They always give me chicken instead of shrimp in my enchiladas even though I pay the extra for shrimp, so this time we decided to order in person instead of online, like maybe hearing specifically what we want would make a difference. Well mine was right this time, but they told us they don't do kids quesadillas even though that's something we order online every single time (and I looked - you're still able to order it online for $6 as you can see in the screenshot i just took and attached. It comes with the smaller quesadilla, rice, beans and a drink) but she told my husband they don't have kids quesadillas. Fine, he didn't want to fight her on it so he ordered two quesadilla combos instead. The combos are literally double the price of a kids quesadilla, but according to the online menu, still include rice, beans and a drunk. Well when we got our food, there was no rice or beans and the combos apparently didn't include drinks, either. So double the price for slightly larger quesadillas that don't include sides or a drink. The total of our meal for two adults and two toddlers was WAY more than eating in person at any Mexican restaurant, and even considerably more than our recent trip to Texas Roadhouse, with lesser quality and way less food. Super disappointing and I'm hoping I don't tell myself "let's give them one more chance" yet again, as...

Tacos were ok but they as well as the tortillas were very dry. On top of that me and another guy called in orders for tacos with everything on them, then another went with us during lunch and ask for everything on it too. We get back to the shop and not one of our orders had cilantro on them. I don’t know if they don’t do cilantro (never happened before) or if they were just out, but either way they failed to let us know there would be no cilantro making the tacos very...

Terrible! The food was nasty, and the lady taking our order was rude and on the phone with it on speaker the whole time! We waited 15 minutes for 6 tacos and they were so nasty we couldn't eat them! We have eaten here many times and enjoyed it until today. I don't think we will be back...