Ashford & Grace Fine Jewelers — Local services in Colts Neck Township

From the minute you walk through the doors, you know you are somewhere very special. With the very first conversation, you also are made to feel as if you are family. The proprietor, Jay is not only delightful to talk to, but is also superior in his craft. Everything in his store is of the highest quality and there is not a single detail that goes unchecked. My husband needed an incredibly valuable, both monetarily and sentimentally, watch serviced. The intricacy needed to perform this function is mind blowing, yet Jay returned the watch in the best condition it had ever been in. This was not an easy task! I needed my wedding band resized. I felt absolutely comfortable leaving both my wedding band and engagement ring in his hands. Not only did he fit me perfectly, but when I put them on, they were absolutely dazzling; as if they were brand new. Again, attention to detail and superior customer service is what you will get when you walk through the doors of Ashford and Grace. Why go...

Jay is the best! He is so passionate about what he does and a true expert. He’s been in the jewelry business for a long time and I felt like he walked us through the process of getting an engagement ring with ease. What’s unique about his shop is that he has “show” rings with diamonds already in them so you can really envision what you’re trying on. His designs are also intricate and super unique. The ring I chose is truly stunning and while it did take 6 weeks to create, it was so worth the wait. I wanted to use my late Grandmother’s diamond on a new modern setting. Other jewelers made it seem like I didn’t have a lot of options but Jay really went out of his way to make it a special experience. He even put my birthstone in my Grandmother’s original setting so I could treasure every piece of her ring and he did that for no additional charge. That is exceptional customer service and I come from the hospitality industry, so that is...

Jay at Ashford & Grace personally helped me get an engagement ring that was custom. It took weeks to acquire and was done properly. He could have rushed the process so I didn't go elsewhere, but didn't. The staff is amazing. They often know customers by name. As a customer and fellow business owner, the 1 star review is a shame. It's simply not accurate. Any wise consumer knows that this is a complex trade and price may not tell the whole story. My friends, family and I shop exclusively at Ashford & Grace as they always earn our business. They're dedication should be recognized and not be put down by a disgruntled troll that makes accusations behind a...