Colts Neck Inn Hotel — Hotel in Colts Neck Township

Pros:||very cozy aesthetics. Board games and books in the breakfast room are a nice touch. Ample parking. 2 complimentary bottles of water in the room. I appreciated having a microwave and mini fridge in my room, and the window AC unit cooled the room nicely.||||Cons: ||the free cookies in the lobby was a jar of broken chips ahoy that guests reach their hands (no tongs or utensils); very unsanitary. It's the same in the breakfast room with the peanut butter, Nutella, etc in self-serve community jars. The water smells like sulfur and left my hands sticky after washing so I used bottled water only to brush my teeth and wash my hands. The bathroom door frame is out of square so the door cannot be closed.||||Danger:||The hotel doors don't lock, at least in room 219. Without a keycard, just a small turn of the handle is evidently all that's needed to gain access, even when the lock is physically "engaged". There's no auto lock and, from the inside, there's only the lock that disengages when the handle is turned (EVEN THE OUTSIDE HANDLE) - ie. there's no safety latch, no deadbolt, absolutely no way to secure the door! ||||This lack of basic safety equipment allowed a random man to enter my room in the early morning hours while I was unclothed, stepping out of the shower, as my young children sat in fear of the tall, heavily tattooed man standing before them in their bed.||||I immediately gathered my kids and approached the front desk, only getting the clerk's attention by repeated "excuse mes" and "good mornings", and after explaining the situation, I was coldly told, "it's the lady who checked you in last night's fault" as she hardly looked up at me from her scrolling on her phone.||||I told her, as a solo mom traveler with 2 young kids, it's terrifying to find a strange man INSIDE my hotel room - and so we're clear, this was not housekeeping or an employee; she confirmed it was a random hotel guest! She literally replied "I get it..mom intuition", and without so much as an apology she continued, "you're not supposed to be in that room. My system shows you in 114 so I'm not sure why you were switched to 219".||||I had no idea what she's talking about, as there was no mention of "switching rooms" when I was given my room key, but I began to ponder the details..||||Could there be more to this? I hate to be an alarmist, but in 2025 you never know..safety lapses like this, given hotel regulations and safety codes, don't just happen...||||I'm a young, 100lb mom traveling solo with 2 young children (5 & 7) who checked in late at night (10:30pm)..the hotel clerk recorded me in room 114 in the system while directing me to 219, a room that I later determine does not have a locking door..advised me to only use the rear entrance & exit as it's "closer to my room" than the main entrance, and in the early hours of the morning, an unidentified MAN walked straight through the door and into my room (seeing me fully NAKED as I jumped out of the out the shower upon hearing the door open), while my 2 small children sat TERRIFIED on the bed in the presence of the heavily tattooed male stranger standing before them.||||I yelled out and by the grace of God he left without incident, but what if I hadn't caught him coming through the door? Afterward, I saw through the peephole as he fled that he appeared to have an older woman companion waiting further down the hall..||||With the hotel having it "on record" that I was in room 114, it's not a stretch to think my children and/or I could have been taken from room 219 with the hotel claiming no knowledge of it. Again, in 2025 you just never really know..but given the facts and circumstances of my experience, it really isn't a stretch to suggest this may have been more than an oversight of safety equipment and record keeping..||||I immediately collected my things and checked out as quickly as possible, focusing on getting my kids to a safe place ASAP. I requested a refund but conveniently, the manager wasn't there, just the still-on-her-phone front desk clerk, who advised my travel agent needs to contact the hotel as my reservation was for an additional night. ||||A day later, I learn from my travel agent the hotel is REFUSING TO REFUND ME! They returned my prepayment amount for the additional night I didn't stay since I checked out, but are still charging me for placing my children and me in danger, for having my bare body exposed to a strange man, and for failing to provide basic safety!||||For years I've traveled as a solo parent with my 2 young kids, taking trips numerous times each year; I thoroughly vet our accommodations and ensure every safety precaution is taken, but you can't prepare for a situation like this!||||I've filed a police report and strongly urge caution to all parents traveling with young children. I'm still rattled, with intrusive thoughts of the situation replaying in my head, and my 7 year old son is having nightmares of a man trying to kidnap him and his younger brother from the hotel room bed. this damage cannot be undone and the hotel is offering NOTHING to compensate for failing to provide basic safety and placing us in a very compromising,...

I stayed recently Colts Neck Inn over the Thanksgiving holiday, 6 nights, my stay was uncomfortable and regrettable, I wish I would have picked a different hotel. During my stay, I experienced a lack of housekeeping, but more critically, there was a serious problem with room security, due to housekeeping's mistake.

On the 4th day of my stay, I informed the front desk that my room had been serviced only once since I'd checked in, and I requested fresh towels. I was assured this was a mistake, housekeeping service was supposed to be daily, and the front desk would make a note to ensure the room was cleaned and fresh towels were provided.

Upon returning to my room that evening I found the door to my room had been left unsecured by housekeeping, the door was left open 2-3 inches. It was clear that housekeeping had made only a very brief visit, to make the beds hastily and remove dirty towels (but left no clean ones) before leaving the door open, as if they forgot to finish the room. Thankfully, my work laptop and valuables hadn't been stolen while the door to the room was left open and unattended. I went to the front desk to bring the front desk attendant to see the condition herself, she was shocked it looked unfinished, she said it wasn't normal, she was very apologetic. She also took pictures with her phone for "the log" to inform management, assured me the owners would speak to me the next day, the owner or her son.

I checked with front desk staff repeatedly for the next 2 days, asking whether the owners were available, each time I was told they were not at the hotel. I eventually checked out without any sort of acknowledgement. I emailed the hotel after my stay to communicate these issues, and I received no response whatsoever. Obviously guest feedback isn't important.

I selected Colts Neck Inn to support a local business while visiting family instead of booking at a chain, sadly I found my experience to be frustrating and disappointing. Instead of charm and ambiance in a historic atmosphere, I found apathy and neglect, and the underlying smell of mildew and sewage. The housekeeping staff is not cleaning guest rooms properly, and when they do clean, it's the bare minimum. The dried leaves on the floor and piles of lint/hair in the corners show that the carpets are not vacuumed, not during guest stays or between guests. The spice/clove deodorant is not enough to mask the smell of an unclean room. Even the microwave in the room had dried colored liquid on the bottom, more evidence housekeeping is not cleaning or inspecting. But leaving a guest's room door open and unsecured is one of the worst things that a hotel housekeeper could do. I should have checked out and found another hotel, that was my mistake, I felt unsafe in my room and...

I am struggling reading these reviews, it was like I was staying in a completely different place. I needed a place to stay for 1 night, looking at different options I came across Colts Neck Inn, it looked very charming , almost like a nice bnb. Price seemed very good. Well, i found out fast why the price was so good. This Inn was built in 1987, I am betting at that time it was that charming Inn i was hoping for. Problem is, it doesn't appear to have been updated since then. AC in windows with plastic extenders to cover the gaps, i had a temporary paper window shade to cover the other window, All the furniture looked its age and then some. Now, having said all that, i could live with that for price i paid. Issue was, at 2:45 am a group of 3 younger adults were in front of the building enjoying themselves, sadly, it was very loud and kept us awake. I called to front desk for help, no answer. Finally we had to go downstairs ourselves, we asked the front desk for assistance and he said he didnt see anyone. Short time later, noise started back up, we then spoke to the group (the were sitting right in front of building), explained the situation and asked if they could please either move or be quiet. 2 minutes after we left, it started again, i was going back down stairs when this group was coming into Inn and made some VERY unkind remarks which i will not repeat on this review but it started with "f" and "c". I asked the front desk for help and he stated "what do you want me to do?" the last time i checked, the hotel should address the situation like this. We couldnt sleep the rest of the night. When checking out in the morning, the kind young lady at front desk was equally useless in helping. I called the mgmt on monday morning, explained the issue and to my surprise, she said, "what did you want him to do?" She then told me she would let owner aware and would get back to me. I confirmed my proper email and phone # with her and as of this writing, i have not received any contact from them. So, take out my specific 3am issue and you are still left with a very old motel in much need of updating. It is rated as 2 star hotel and i think that is a very...