Kroger — Local services in Columbia

Amazing Pharmacy Experience at 845 Nashville Hwy, Columbia, TN 38401

As a customer at the pharmacy located at 845 Nashville Hwy, Columbia, TN 38401, I was thoroughly impressed with the exceptional service provided by Vanessa Gomez, the pharmacy tech, and Holly Sievlds, the pharmacist.

Vanessa Gomez, the pharmacy tech, stood out for her remarkable customer service skills. She went above and beyond to ensure that my prescription was processed efficiently and accurately. Her friendly demeanor and attention to detail made the entire experience smooth and stress-free.

Equally impressive was Holly Sievlds, the pharmacist. Her professionalism and knowledge shone through as she answered all my questions patiently and thoroughly. She took the time to explain my medication and provided valuable advice regarding its usage. I felt confident and informed thanks to her expertise.

The pharmacy itself was well-organized and inviting, with a clean and comfortable atmosphere. The staff maintained a high level of cleanliness and hygiene, adhering to all necessary protocols.

I highly recommend the pharmacy at 845 Nashville Hwy, Columbia, TN 38401, for anyone seeking exceptional pharmaceutical care. With Vanessa Gomez's outstanding customer service and Holly Sievlds' expertise, you can be assured of a positive and seamless experience. Sincerely,...

Location on James Campbell is too bright, BOTH LOCATIONS way too hot ( NOT HEALTHY to be hot indoors where the public gathers), restrooms hot with no toilet paper or paper towels, INTERCOM TOO LOUD AND DISTURBING " MUSIC/SINGING" choices are horrible ( intercoms should be BARELY above a whisper in any business), most mgmt aren't fit, good employees run off or done dirty, bad employees that guests despise are kept to make life hell and drama on good employees. Kroger wastes money on big shopping carts and doesn't have enough small and accessible carts, and wastes money on self-checkputs that talk ( and SHOULDNT) and a set-up that has to room to bag everything. Kroger constantly reorganizes where it doesn't make sense to put things, just stupid. I'll go elsewhere to shop that cares about guests before I play stupid games. Kroger constantly WASTES money on new, horrid self check-out scanners that don't work, and can't read ink on clearance items, The ONLY good self checkout scanners had an upper level rack and a lower revolving wheel; BRING THEM BACK. Kroger doesn't listen to guests or good employees and doesnt comply when problems are brought to their attention that need to be addressed. Kroger doesn't do good employees or guests right, doesn't pay well enough, and messes up employees pay. Nashville Hwy...

I got 2 products that were 20 DAYS out of code. I understand accidents or overlooking because we are all human, BUT.. this is not the 1st, 2nd, or even 3rd time this has happened here. It is not my job to look at every code for every item I buy. How wild. That would take me 3 plus hours of shopping to do. I have a household of 5, who has that time? And if the excuse is short handed or no employees then this company needs to get their corporate greed together and hire for a damn liveable wage, because this is absolutely ridiculous. My household is fed up.

It's not just the in store purchases either. The pick up orders are awful always something missing every time. I've gone back in and the item was there. What's the point of a pick up order if you aren't doing the job? And that's almost every time as well. I hate to write a review, but I've reached out to the store manager several times. Yes he's nice, but nice isn't anything if nothing is done or changes. It's just a fake face if nothing is done. On top of it the online agent was even worse. So passive and didn't show any action or concern. I could have gotten so sick. I just needed a refund at this point to take my business elsewhere, because a company that doesn't care does not need to...