THE BEST (After Sales Service). Thank you Mr. Zach and Mr. Amir
Every customer can buy fine jewelries in any stores, but don't know how good or bad of their after sales service.
It is my experiment in Diamond Forever.
Because of my screw stud diamond earrings are loosing which I bought when I second time visited this store. I bring back to store at Tuttle Crossing Mall for repairing. This time , I meet Mr. Amir, Diamond Sales Specialist again and also meet Mr. Zach, the manager of Diamond Forever. They are welcome me . After I showed them the problem of my earrings, Mr. Zach inspected very detailly and very carefully. Then he replied me that the earrings can be fixed. and Mr. Amir could fix for me right away. Only spent a couple minutes, my earring was fixed. I am so satisfy and happy for their service. They provide such THE BEST after sale service to me and gain me more confidence to buy from them again and again. I will come back soon .
Diamond Forever is offering the reasonable prices, good qualities of jewelries but the most important are their Professional knowledge , sincerely and friendly to service their customers. Five Star * store, Five Stars * staffs and Five Stars * Service.
It is My first time visited experiment: The best experiment I ever have. Mr. Amir , Diamond Sales Specialist, who served me with professional, and knowledgeable to give me a confidence to buy at his store, although I had looked around the another 4 stores. Because of his professional advise, sincerely and friendly, finally I decided to buy 2 diamond pendant necklaces for my friend's retirement gifts. Again Thank you Mr. Amir . I shall tell my friend who like to buy jewelries to shop...
Read moreMuch like car salesman its easy to feel like jewelers are trying to rip us off. In my experience I can guarantee that Diamonds Forever truly will give you the best price possible and it will be difficult for anyone else to beat.
This is my second time dealing with Zach @ Diamonds Forever. Recently I have been shopping for an engagement ring and I went to 6 other well recommended popular jewelry stores over Columbus. I spent 2 months visiting stores time and time again cross shopping rings and gem stones by the dozen. I developed my own ranking system for each store based on quality, price, warranty, friendliness, etc... the whole 9 yards. I needed to be confident in my decision as this is the second most valuable purchase in my life. After I was finished with all the other stores in Columbus I ended back at Diamonds Forever. We decided to make a custom ring with a gem stone. The entire process from design (April) to finish (August) took a little longer than expected, but the high quality ring for an excellent price makes the wait very well worth it.
My Fiance absolutely adores her ring, it looks incredible. I'll be sure to stop in first at Diamonds Forever for all my future jewelry purchases, you won't be...
Read moreBlack Friday of 2015, my husband (fiancée at the time) and I went to tuttle mall to look at wedding bands. We went to every jeweler there but nobody was as good as Diamonds Forever. The staff was very thorough in answering all of our questions. We ended up buying my wedding bands from them that night, and i've loved them ever since then!
A few months ago i had taken all of my rings in to get the cleaned, and while i was there they told me to think about getting all three of my rings sautered together, but i needed to make sure my warranty would be valid at a different jeweler for my engagement ring since it wasn't purchased through them. After talking with Heilzberg (where my engagement right is from), i didn't feel comfortable having heilzberg sauter my rings; they didn't explain anything to me, all they gave me was a price. I went back to Diamonds Forever, and they explain the whole process to me, and made me feel so much better about having it done. My rings are now in the process of getting sautered and I can't wait to see how they turned out!!
I will definitely be going back to Diamonds Forever for any of my purchases...
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