So disappointing and frustrating. I placed an online order for a $100 arrangement and entered the delivery address, and opted for the Apple Pay option at checkout. The next morning, a woman from the shop calls me to tell me they won’t deliver to this address, because it was an hour and a half away. 1) If you don’t deliver to a given address, maybe your website (like every other florist website) should not accept delivery orders outside your delivery range, and 2) I happened to check the distance before placing the order, and it was only 40 minutes away. The woman was defensive and continued to blame me, and said regardless if she made the distance double in her mind, they still wouldn’t deliver 40 minutes away. It’s rural Pennsylvania, so even though it’s not my responsibility to know their delivery range, I didn’t think this was an unusual distance. NEXT, she says they can’t refund me because I opted for Apple Pay, and I’d have to contact them. Great, so I now need to spend 30 minutes calling Indian tech support who ultimately won’t be able to help me.
DO NOT PLACE AN ONLINE ORDER WITH THIS FLORIST. I wouldn’t even place a phone or in person order after learning how they blame their customers for their lack of investment in...
Read moreIf I could give this place ZERO stars I would! I ordered flowers on their website for a funeral! Had no problem with the site. The funeral home is IN Connellsville and they charged $10 for delivery. When I got to the funeral home and saw what was delivered I was embarrassed!!! I purchase a lot of flowers online and at times you might get a slight variance. But, this was no slight variance! It looked like it came from the Dollar Tree! To say I was disappointed is an understatement! The pictures you see below - the first one is what I ordered from their website and the second is what they sent! This was the first and last time I use them! My family could not believe what I...
Read moreBeen a long time customer and always pleased with their work! Great prices, friendly staff. I’ve now ordered two different flower arrangements for two different occasions over the phone from South Carolina for people back home. I did not see the arrangements before hand. Told them what I was looking for and let them put something together. The two people who received the arrangements thoughts they were gorgeous which made me very happy. Don’t waste your money on those online flower shops! Demuth’s is a way...
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