Craig Appliance & Furniture — Local services in Connellsville

Within the past 18 months, I’ve needed to replace my refrigerator, oven, and microwave. I’ve also bought my washer and dryer from Craig’s. Every experience we have had with this company has been a positive one. The amount of kindness and respect you receive from the staff is unbelievable. Mr. Craig is such as kind man and is willing to go above and beyond for others. Scott, the manager, is extremely kind, patient, and is always willing to go the extra mile to make sure customers get what they need. The father/son duo who deliver and install appliances/furniture are phenomenal. They are some of the most genuine people I have ever met, always make me feel comfortable during the process and are easy to talk to. GREAT PEOPLE! They even have a repair man, Vince. He stopped it to make sure our oven was working properly and explained why it was making a clicking sound (it stopped shortly after) and really put my mind at ease. He was also very kind and patient.

Last week, we accidentally ordered a plain stainless steel microwave and realized so upon opening the box last night. I instantly got anxious that we wouldn’t be able to exchange/return it for the black stainless steel to match our fridge and oven… I called this morning and talked to Scott. Without any questions, he told me that the microwave we ordered does not come in black stainless but he was able to find another model that does. This model runs a little bit more expensive but said they will work something out because they are not worried about the cost they are worried about making it right for us. Which they don’t even need to be worried about because they did nothing wrong, it was us who didn’t realize what we were ordering.

As long as Craig’s is open for business, we will fully support them. They are amazing people and we are so very lucky to have them here in...

The staff are very friendly, professional and customer oriented. After dealing with a faulty refrigerator I purchased from one of the big box stores. which stopped working after only 5 days, I purchased one from Craig Appliance & Furniture on a Friday. Upon listening to my story, they offered me the use of a floor model until theirs could be delivered......which was scheduled for the following Wednesday.

Monday morning, Craig Appliance notified me, stating it would be delivered early that afternoon...which it was. I highly recommend this family business for your needs. I intend to visit them again in the near future for...

Hands down the best when it comes to appliances. My wife and I have needed to replace three kitchen appliances in the past year and a half, and will forever consult and support Craig Appliance with our business. Every staff member is knowledgeable, helpful, and will do whatever they can to make your experience as convenient as possible. From asking discovery questions when shopping around, to the delivery and installation, each employee we've encountered has shown that they truly care about their customers and in no way, shape, or form just looking for their next sale. Fantastic people...