Only place I'll ever buy jewelry. Not just because the quality of their inventory, or the amazing work, sizing, repairing, etc. They are by far the kindest people, kindest buisness owners of any buisness I've ever dealt with. They go above & beyond for every person who walks in their door. I'm in a position where I need to raise alot of $$$ fast to save my cat. I've been getting all my jewelry, & some coins, most of my jewelry is over 15yrs old & I don't remember or know what it is, what it's worth. I've taken everything to them, 5 separate times & each time they go thru everything, tell me what it is, if it's not something that they buy they told me what it is, what it's worth & even cleaned some pieces for me. When I'm back on my feet & able to buy jewelry I'll be a...
Read moreI am deeply disappointed and heartbroken by the way this jewelry store took advantage of my elderly grandfather. My grandfather, who cannot read, write, and lacks the capacity to make decisions, sold his own wedding ring as well as my late grandmother's wedding ring, without truly understanding what he was doing.
When my mother, devastated and in tears, went into the store a few hours later to explain the situation and request the rings back, the owner, Joe, refused. Despite being told that my grandfather made a mistake, Joe showed no compassion or understanding.
Taking advantage of vulnerable people in this way is unethical, unacceptable, and cruel. I would strongly caution anyone from doing business here, as this kind of behavior is not only unprofessional but...
Read moreThe jewelry is amazing as well as the service!!!! My boyfriend only buys my jewelry here.... If you have an issue with something you buy they will help resolve the problem... today they went above and beyond for my boyfriend there was an issue with a chain he bought me needless to say it's resolved.... you will not get better service from any other jewelry shop I can guarantee that!!! I also want to say thank you Kathryn's for the amazing jewelry and for fixing the issue with my chain so I can now wear my necklace...
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