T-Mobile — Local services in Conway

WARNING, WARNING, WARNING, DO NOT USE T-MOBILE!!!! DO NOT USE T-MOBILE!!!! I got the "free" phone last year and it was a cheap pos. I went back into the store and upgraded to a better phone and they offered me a "free" watch with only a $10 monthly line fee. I got the watch to use while driving (bc I have a stick shift). It drooped 95% of my calls. It was useless! I was told to call Customer Service and I could cancel the line. I called. Yep, I can cancel the line BUT now I have to pay $15 a month for a "FREE" watch I can't use! I wanted to pay off my "upgraded" phone and cancel my plan completely! I was told, IN ORDER TO CANCEL MY PLAN, I would have to pay for my upgraded phone, my "FREE" watch, AND my "FREE" phone to the tune of almost $1700!!!! I am on a VERY limited income and I was trying to find a way to cut some of my expenses, but instead of T-mobile caring about their customers all they want to do is suck every penny from us they can! I offered to return all the "free" stuff, but they don't want it back. They just want money. I am STUCK with them (T-MOBILE) for 10 months!!! When my jail time is up, I WILL NEVER USE T-MOBILE AGAIN! I will post this on every social media platform I can and I will...

Very rude employees. I truly understand with the current situation going on in this world but if your only going to allow X amount of costumers you need to have a sign up cause otherwise we will enter. Once I entered I had one employee tell me we were at capacity (okay fine) BUT the other employee (who was on the phone for her costumer) insisted on racing over to me ignoring her coworker with her hands up at me pretty much yelling that I could not be there. Once I got outside they locked the door so no one could enter. If they would have just had a sign and a better approach to costumers I wouldn’t be writing a review. After reading other reviews about how the employees are rude I decided I would too. I do not appreciate being run up on. For my future T-mobile purchases I will drive somewhere else...

This morning, I entered this location, and did not receive any service. The saleslady, at the counter, was busy chatting with a customer (about downloading movies), and did not bother to acknowledge my presence. There was another employee sitting at a desk,near the rear of the store. She did not bother to acknowledge that I was there ..Another customer entered, and all of a sudden, the counter employee speaks (to the new customer), and says ¨ I will be with you shortly.¨ Am I invisible, all of a sudden. I kindly made a turn and...