Luxe Boutique — Local services in Cookeville

I visited this boutique on Saturday right around opening time hoping to try on and purchase some things as they had some really cute clothes. Unfortunately, the customer service left a lot to be desired. I was the only person in the store, yet the two employees behind the counter didn’t acknowledge me beyond the bare minimum. When I tried something on, no one asked how it fit or offered any assistance—or even to put the item away afterward, so I did it myself and walked out the door. The overall vibe was unwelcoming, and it made me feel like I wasn’t wanted there. I really wanted to support this shop, but the lack of warmth and engagement from the staff made it hard to enjoy...

The clothes were adorable!! I really liked everything I saw it was all unique and stylish. The facility was extremely clean and well kept. But there were three girls working when I was shopping and not a single one batted an eye toward me the entire time I was in the store which was close to 15 minutes. Not a hello, can we help you, or goodbye. I was going to go back and get a few dresses but opted not to because I felt ignored and judged. If someone just said hello or can I help you my experience would’ve been so...

This boutique store always has a large selection of beautiful clothing and accessories. The ladies who run the store always greet you warmly and offer help. When I told them I wanted some sparkly jewelry for my daughter's birthday...they pointed out some great ideas and provided me with gift boxes for them too! I love this little local boutique. The staff do a great job with displays and give you lots of ideas...