So after 9 years it was time for a new mattress as our old one was beginning to cause us pain. I went into Tru furniture to see what type of selection they had and hopefully learn about the plethora of new mattresses and the latest technology. Upon being greeted by Jed with a warm and welcoming greeting I started by explaining our situation and requesting much needed help.
We started touring the inventory and I was getting information that was absolutely fascinating about how far the mattress technology has come in the past 10 years. Jed attends trade shows every year and stays very current and knowledgeable about the company's and the products he carries in his store. Jed gave me at least 2 hours of his undivided attention catering to my needs, questions and concerns.
After trying every product in his showroom I was able to find the perfect solution for my wife and I. I was extremely happy with not only the one on one customer attention and help Jed gave me but also, the options of affordability, financing, shipping and delivery from start to finish.
I would highly recommend this furniture store as their customer service is phenomenal. They are a small mom and pop store that is owner operated so if you experience any issues whatsoever, you talk to them personally and not some call center in India. I will be doing all my furniture shopping with Jed and True furniture going forward. They have a very expansive inventory to choose from and I have nothing but good to say about them. Thank so much Jed and...
Read moreWe needed a new mattress and shopped Black Friday sales for something in our budget. After stopping at several other furniture shops in and around Coos Bay we ended up at Tru Furniture. These guys are the real deal. No pressure sales tactics, great selection of items on the showroom floor and in-stock as well. We were helped by Brandon...not only did he show us product in our price range (no attempt to over sell us...shocking and refreshing!!) but worked with us for as long as it took to make sure we got what we wanted at a fair price. We ended up making our purchase at Tru Furniture...we got a quality mattress at a fair price. Pretty much everybody offers free delivery now-a-days and these folks are no different. Our mattress was delivered several days ahead of schedule and the delivery guys were exceptional. No mess left behind, our mattress was delivered right to the bedroom and all we had to do was put the sheets back on!! If your in the market for furniture I would not buy until you've checked these folks out. They appear to stock quality product at fair prices and the entire process, staff ... every interaction we had ......
Read moreTru Furniture: Where Quality Meets Style!
I recently purchased a few pieces of furniture from Tru Furniture, and I couldn't be happier with my experience! From start to finish, the process was seamless and enjoyable.
First off, the selection of furniture is outstanding. Whether you're looking for something modern, classic, or somewhere in between, Tru Furniture has it all. Their pieces are not only stylish but also built to last, which was a big selling point for me.
The customer service was top-notch as well. The staff was knowledgeable, friendly, and genuinely interested in helping me find the perfect pieces for my home. They were patient with all my questions and provided great recommendations based on my needs and preferences.
Delivery was prompt, and the furniture arrived in perfect condition. I was impressed by how well-packaged everything was, ensuring that my new pieces arrived safely.
Overall, Tru Furniture exceeded my expectations in every way. If you're in the market for high-quality furniture and exceptional service, look no further than Tru Furniture. I'll definitely be a...
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