My husband and I are new to town and had no idea where to shop for furniture. We had visited a few places but had yet to find anything eye catching and practical, not to mention service seemed either pushy or ho-hum. My husband actually suggested Chubby’s. I assumed it was only mattress from the name so I over looked it as we are not in need of any mattresses. We happen to be in the neighborhood of a Chubby’s checking out a competitor when my husband said let’s at least see what Chubby’s had to offer. Immediately upon arrival John greeted us and provided us with extraordinary customer service. I fell in love with almost every piece of rustic furniture in their warehouse. We asked A LOT of questions, John had answers for all of them! Our furniture delivery was just as smooth as our purchasing experience. Ben & Chance even rearranged my set up when I figured out I didn’t like the original one I thought I wanted. Everything about Chubby’s is top notch! We will definitely be shopping there again in the very...
Read moreChubby's has an amazing selection of rustic furniture, but there's a huge problem, shipping. I ordered two love seats on December 7th & was told they would be here in 7-10 business days, which would place arrival around December 18th - 21st. Well, I decided to make a phone call on the 18th or 19th after not receiving any updates on shipping, only to be told my furniture won't be shipped until December 28th. I figured I could wait another week, no problem, so I waited. The 28th came along, so I made another phone call and was told that my furniture won't be in until JANUARY 4th or 5th. During this phone call, I was told that the sales associates aren't even supposed to give the customer a shipping date , which I find odd. Long story short, lies were told, & trust was lost. I paid over $1,200 to not sit on my furniture...
Read moreMy husband and I were in the market for a king mattress but were having a difficult time finding one we liked at a great price. We came to Chubbys because their website had the best prices. Crystal immediately assisted us in the showroom and was very helpful and kind. She showed us the mattress we fell in love with and didn’t try to upsell us, only help us find the right one.
Today, Cris and Carlos delivered our mattress and they were AMAZING! So professional and friendly and set it up super quickly. They took great care to set up the mattress and not damage the walls which we really appreciated.
From sale to delivery, I love this brand and we are very thankful to Crystal, Cris and Carlos for giving us such a great experience!! We will highly recommend to...
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