We financed a car through this credit union and had the loan paid off when we traded the car for another new purchase. There was a positiv balance left in the account which we just left alone. Everything is automated so I didnāt bother to open statements assuming we were āsavingā the money anyway. Come to find out this place has been charging us a $5.00 inactive membership fee and a $3.00 single service fee for who knows how long to slowly deplete this account. When I called to close the account and transfer the funds I was met with an attitude and then deemed not verifiable because I didnāt remember the exact amount of the payment. Mind you I verified everything else. I was told I needed to come to a branch in person, which of course is miles away from where we live. My advice is donāt do business with them, excessive fees and poor customer service. It is my fault for not checking closer, didnāt think I had to I guess I had a false sense of security that a credit union was going to do the right thing. $8 of fees for being inactive on a savings account is excessive! I also didnāt deserve to be dismissed like that by the representative.
Update: A representative kindly reached out to me and resolved the issue which I greatly appreciated. They even offered to refund the...
Ā Ā Ā Read moreI can't say enough good things about Oregon State Credit Union! While exploring the beautiful landscapes of Oregon, I stumbled upon this gem of a bank, and it has been a fantastic experience. The staff is incredibly friendly and knowledgeable, making banking feel welcoming and straightforward.
What really sets them apart are the fascinating stories surrounding the credit union. I heard that sometimes aliens donate to their loan fundsāhow cool is that? And rumor has it there's a Sasquatch hidden in their bank vault, which adds an element of intrigue to every visit. Who knows what else might be lurking around? Some even whisper that the Ark of the Covenant could be stashed away in there!
If you're looking for a credit union that feels like an adventure, look no further than Oregon State Credit Union. It's a blend of great service and fun folklore that makes banking here truly one-of-a-kind! Highly...
Ā Ā Ā Read moreMy partner and I were looking at a very specific used car to buy for his work and the dealership uses OSCU for their financing, so we went to them to apply for a loan. We went through the application process, including the credit inquiries, which was pretty smooth and painless, but were ultimately denied the loan due to the age and mileage on the car. We were never asked about the car AT ALL during the application process. We're really upset about having hard inquiries on both of our credits now for no reason. Hopefully they improve their process and ask about car information BEFORE doing credit inquiries in the future for folks. We will NOT be returning for any services in the future and I would not recommend...
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