I had originally contacted Atlantic almost a year ago, about some old Totem speakers that were failing. Tom was very helpful in connecting me with Totem, and while in the end they were unable to repair them, it left me with a positive impression of Atlantic. So when I had two speaker purchases to make a few weeks ago, I recontacted him, and was again impressed with his straightforward, individualized responses. I was able to make one purchase through Atlantic, the second one fell through due to an error at the manufacturer's warehouse, no fault of Tom's, and he went to considerable work to try to find a 'Plan B' that would work. I consider his honest, customer-centric approach to be pretty unusual these days, and I will continue to turn to him first when dealing with anything in...
Read moreI was a walk-in looking to order some cables. Knowing this is a high-end busines and dressed a bit out of place, there was never a sense of pre-judgingment. Having been to many of these elite places in the past, it's easy for them to see if someone's in there letting dreams run wild or there for a real purpose. While I placed a marginal cost order for most people, I'm sure I was of the smallest invoices they'll create in any given year. I felt like I was treated the same as someone who spent 20x what I did.
Thank you so much. My experience with you guys...
Read moreAtlantic Stereo exceeded my expectations. Tom (the owner) listened to my needs, explained some of the amazing options they provide, and introduced me to their VP Project Manager, Thomas, who designed and delivered a modern, incredible sound system that integrates my whole house, backyard, and new studio. The system is powerful, easy to use, sounds amazing, and is the envy of everyone who hears it....
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