My husband and I walked into Dr. Chi Chang Optometry last minute, just before closing, expecting a quick visit. However, instead of rushing through our appointments, Dr. Chang provided us with thorough, compassionate care that went above and beyond our expectations.
While my husband’s case was straightforward, mine was a bit more complex. I experienced vision changes two years ago, including floaters and decreased vision in my left eye. I had seen a different optometrist at the time, but after multiple adjustments, my vision remained blurry. Despite voicing my concerns, I was told I just needed time to adjust.
Dr. Chang took the time to really listen to me and carefully examined my eyes. He didn’t dismiss my concerns—instead, he explained potential causes and provided me with options, including a referral to an ophthalmologist to investigate further. He stayed an hour past his hours of operation just to ensure we understood everything and to address all our questions.
We left feeling heard, cared for, and confident in the next steps for my vision. If you’re looking for an optometrist who genuinely prioritizes patient care, Dr. Chi Chang is the one to see. We’re incredibly grateful for his professionalism, kindness, and expertise....
Read moreI recently visited Dr. Chang for an eye exam, and I couldn’t be more impressed with his professionalism, expertise, and genuine care for his patients. From the moment I walked into his office, I felt welcomed by his friendly staff and comfortable in a clean, well-organized environment.
Dr. Chang took the time to thoroughly assess my vision, explain my options, and answer all of my questions with patience and clarity. His attention to detail and commitment to providing top-notch care were evident throughout the entire appointment. Whether it was finding the perfect prescription or offering insightful advice on eye health, he made sure I left feeling confident in my vision.
A special shoutout to Alan, one of his friendly staff members, who was absolutely amazing! We ended up chatting it up, and his kindness and great conversation made the visit even more enjoyable.
If you’re looking for an optometrist who is knowledgeable, compassionate, and truly dedicated to his patients, I highly recommend Dr. Chang. He goes above and beyond to ensure the best possible care, and I wouldn’t trust my eyes with...
Read moreLoved the doctor and staff was pleasant but seems like an issue with finding anything in system. My daughter kept calling for her glasses but they said it wasn't ready then 3 months later we called and they couldn't find it in the system then after searching around we were told that it was discontinued. We gave it another chance and finally went back for her next exam and they only gave us a $50 discount for all that trouble. I asked for information on a referral that i was supposed to get and again they didn't have any information and had to a search. Same thing with finding us in the system for insurance so I gave 2 starts because they were nice and it's not the staffs fault but there needs to be something fixed. I was told they would have to ask the doctor but after waiting for them to finish with customers I knew it was going to be a while before they would be abyto ask the doctor so I just left annoyed. I never had issues like this anywhere else and it's a shame because I did really like the doctor. I will take my business somewhere else that can get the...
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