Cricket Wireless Authorized Retailer — Local services in Covington

The sales representative was amazed and very helpful and solved my problems that could not be solved by calling Cricket Billing department and customer service not sure if customer service was involved because I was being put on hold and I was talking with different people for just asking 1 questions about why my phone was turn off but was paid 2 days earlier with a text message say thank you for your payment and your next payment will be due on 11/30/23 as normally is and I had text after that saying I had a $20.00 credit due to me after I pay a $10. 00 1 time charge made no sense what so ever and also the last person I spoke to on the phone trying to figure out way my phone was turn off and the person sent me a app to use to pay the 10$+ to open the app they sent me but I couldn't open the app because my phone was turn off that when I went to the cricket store in store whitch was taken care in less than 5min whitch I spent over 1 hr on phone with cricket billing and that all I have to say about my last experience calling Cricket to ask and to solved a problem or explain something I thought would be easy but I...

I really do like cricket wireless. They are dependable when it comes to not dropping calls and always having internet service. The employees are always friendly and willing to help out with any questions or problems I might have. My only problem is when someone can't call me because I forget to pay my bill and my phone is completely shut down. At least with most phone companies you can still receive calls. Cricket wireless shuts you completely. Very embarrassing when people I work for or friends know I didn't pay my bill. I forget sometimes and I'm sure a lot...

Absolutely the hands down best Cricket store to patronize in NKY and most likely Cincinnati as well. The manger there (Bradford) is an expert in every type of phone out there. I I will only ever go to this Cricket store and see Bradford for any and all of my cell phone and rate plan needs. Lastly, he was even able to save me over $70 a month by signing me up for DirecTV now which allowed me to cancel my hundred dollar a month cable bill and I even get...