Just can't say enough good things about this place; these guys are EXCELLENT! I've used them before for oil changes and inspections, so I drove to Crandall from Terrell, even passing several other shops on the way, just to use THIS shop. Trust me; it is ALWAYS well worth the drive. Got a tune-up, lube, and oil change on my truck, and just couldn't be happier. Even with over 230,000 miles, it now runs like a dream! They took care of everything I needed and didn't add anything I didn't. All work was done quickly and professionally, and the total price was less than HALF of what I was quoted at three other places! If you're looking for a place where honesty and integrity still mean something, look no further; this is IT! As an added bonus, I'm now getting almost 4 mpg more than I was before! Thanks, Robert, and your whole crew! I'm spreading the word; you guys...
Read moreIf you have a newer car, I would caution coming to this kwik kar or any other kwik kar locations as some of the workers may “wing it” or not know how to properly do an oil change on your vehicle. This location improperly changed the oil filter on my new 2022 Hyundai Tucson causing the engine to cease the next following day. One of the managers said they saw the Hyundai dealership bulletin report and said they did everything “properly” on their end and that it’s basically not their fault. Yet, they haven’t processed an official claim and inspect the vehicle at the dealership. I was promised that the district manager would contact me but never did. It almost felt like this location gave me the run around and didn’t attempt to remedy the situation or at least own up to their mistake. $67 of oil change turned into...
Read moreSo I bring in my f250 diesel for an oil change and bring my own motor craft filter. They use my filter and charge me 39.49 for the filter. $95 for the entire oil change. The manager informed me they had to charge me fo a filter regardless. I asked if I could get the stock filter they charged me for but did not put on my truck. The manager tells me they put a new filter on my truck. I try to explain to him that’s the motor craft filter that I brought. Can I have the Pennzoil filter that I was charged for? He could not understand the concept that I wanted the Pennzoil filter that I was charged for. I’ve been doing business there with Robert for over 10 years. That’s the only reason I did not...
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