Four Season Spa — Local services in Cranford

The massage was lazy. Lots of elbow action if you know what I mean. You call it what you want, but if the massage is all elbow and pain, then I call it lazy. And afterwards she demanded a $15 tip for a 1.5 hour massage, $10 not being good enough. I thought 10 was generous considering I received nothing but elbows for the hour and half. I had to complain "too much pressure!" and "ouch!" on numerous occasions. Tipping is for good service rendered and not a set amount. Otherwise, it is called a fee, not a tip. I don't want to trash this place from just one experience, but it was not a good one. I work hard for the $ and just felt like it was a rip...

Given a Groupon as a gift. Expired on May 14. Called on that date and asked if it could be extended until that Thursday-May 16 otherwise I would come that day. Woman said yes. Made appointment. Repeated myself 2 times-asked if she was sure. Her response was yes. Arrived on May 16-they would not honor the coupon because it expired. They contacted owner-who was able to communicate with me-she said they would not honor the coupon. She explained that whoever answered phone probably did not understand me. No alternate...

I just finished a couple massage everything was perfect by time we were paying I assume this lady is the owner got upset cause I use 3 extra paper towels start yelling and graving me and my husband’s arm to go to the room to clean I’m paying $120 dollars for a massage and I’m not able to Use freaking extra paper towels to clean myself the oil ! It’s so sad Cause 2 days ago we purchased 2 gifts cards for Father’s Day for my dad y brother to go there I’ll never going back again! We were treated...