Jack & Jill Salon — Local services in Cranford

Had a good experience bringing my son here for a year until I called to cancel his appt, yes the same day, but because he had gotten sent home from school with the stomach bug. The woman that cuts his hair was the one I spoke to (I won’t mention her name) and instead of saying “I hope he feels better” or “okay thanks for calling” she said “I wish you would’ve called sooner, someone wanted that 3pm appt” with a very rude attitude. She could’ve left that out and simply called that person back and said she had good news & had an opening now! I called at 12pm when I deemed that it was in poor judgement to bring my sick child into a hair salon. Very rude and unprofessional in my opinion. And now I will never be back. My 2 year olds health is more important...

Service is fair . I would say the place is overpriced for a child's hair cut. Twenty two dollars plus a tip puts you just under 30.00 for a child's hair cut. My child is 2.years 7 months . Seems steep !! There is a place in Westfield with the same accommodations for less money. The kicker that gets me is they have a limit on credit card charges. If you don't have more then one child getting a haircut at the same time they dont take credit cards. I get credit cards companies collect fees but delis have 10.00 limits . Here its double..Tony is great and to me is the friendliest person there..Other then her no one seems to say hi !!

After you reviewed the credit card policy have you lowered it? Delis and so on take credit cards with...

We had a great experience at Jack & Jill. Both our kids hair looked great (which doesn't always happen) and both girls who cut their hair were friendly. One of our boys hates haircuts and she was patient and very reassuring. I would recommend it to a friend, but would say to make sure to have an appointment. Those that didn't were sent away or told the wait was very long.

I will also add that the "Kelly W" review has also posted negative reviews about other kids hair cut facilities (see Kids Kuts in Westfield) at the same exact time of this review. When searching for a place (we are new to the area) I discovered this. So, I would discount this review as a competitor or someone who is never happy. Something...