Kroger Pharmacy — Local services in Crawfordsville

I had been going to Kroger pharmacy for my medications for nearly 7 years until last month, since the other Kroger on the east side got shut down and this Kroger stopped using the outside walk up window every time I’d go to pick up my meds there’s either a line nearly clear across the store of people waiting to get their meds, and I’m Talking waiting for an hour + to get to the cashier to pay for their medications, or I’m told a medicine still isn’t ready hours or even a day after the script was faxed over and/or I was told by a tech they’d have it ready in X amount of time and I’d get there and it still not be ready, about the 6th time this happened I decided I can’t do that anymore, I live in fountain county and chose to stay with Kroger in Crawfordsville due to being with them for so many years, and I couldn’t keep driving all the way to Crawfordsville Kroger to pick my Meds up and have to stand in a line for 1+ hour(s) or be told sorry it’s gonna be an hour for pickup and then come back an hour later just to have to wait another 30-60 minutes to get through the line, I really pray they get this figured out because I know I’m not the only person that’s been affected by this nonsense & is just not able to wait that long or drive to wait that long and then leave without getting the meds! Kroger corporation needs to do whatever they can to help this location be more time efficient, clearly remodeling the pharmacy to make it more practical and organized for the technicians and the pharmacist didn’t...

Just had a phenomenal experience this morning with them, and Mary specifically. My original script was called in to Brownsburg, as my Dr. is there. I thought I would be traveling through this weekend, so I filled my script with them. Well, plans changed, and I really didn't want to drive into B'burg just for the meds. I called C'ville and Mary called the pharmacy in B'burg and canceled it for me and had it filled in C'ville. Not only that, but I'm waiting on new insurance, so my script was going to be $139!!!! The rep at Kroger Brownsburg had told me about their script club type program. It is affiliated with GoodRX. I got on the computer and without even joining for a fee, I was able to bring my medication up. I then clicked on Kroger and was able to use this coupon and get it for only $18...for a 3 month supply. WOW! It was really that easy. Anyway, again, Mary was so helpful in getting me all taken care of, and I'm most appreciative. The GoodRX coupon was obviously a huge bonus. Sad how the drug companies play games with us, especially when I can get a $121 discount just by printing a piece of paper...

Yesterday I came in to pick up a prescription (that I had actually sent to a different pharmacy oops) and while waiting in line, I was asked if I would like a covid vaccine since there were 4 left. I was really excited to get one, especially since eligibility for my age group just opened up and I couldn't schedule my appointment sooner than next week, so to get it early was amazing! The check-in process was really simple and everyone working was very nice. Amy (I believe that was her name) gave me my shot, she was so personable and kind and talked with me through the shot that I was too distracted to even be anxious about the needle. All in all the process took maybe 20 minutes (plus the 15 that you need to wait around in case there are any adverse side effects). A really great experience, and...