Kroger — Local services in Crawfordsville

The Kroger grocery chain is totally ridiculous. It’s not aimed to take care and help the customers. Their selections of other brand names are very limited. They push out the Kroger brand over other brands and limited the brands in order for you to select theirs.. their isles are slim to constantly maneuver your way around other people. The bakery area is ridiculous. Very small limited to bread. God forbid if you don’t get there in time for a rotisserie or fried chicken because they only want to cook up so much a day and then you gotta fight to get one. They should have been preparing upon the opening of the store.customers shouldn’t need to be push off waiting for any of these hot foods. Considering you close the other store location in Crawfordsville only cause overcrowding to one store in this town! Meat department, asked about porterhouse steak, T-bone, ect. Told the meat is shipped already packaged. No real meat butcher in house. We will never receive those steak. Wow! I totally agree with another review that mentions employees talk too much, via working.Your self checkout system constantly going down while ringing up items. Then the lady assisting is very slow and reaching the customers and correcting the problem. Definitely no enthusiastic about resolving it so my question to you Kroger get your systems, working correctly. My time is important to me to be able to shop and get out rather it taking an hour because what you got to keep in mind the customers walking around your store, filling their basket up and get to the cashier and there’s problems and there’s problems resolve your system. I am so sorry you’re the only store there is in...

I like picking up my orders that I place online. Unfortunately, the website won't accept my health benefit card, so I had to shop in store. Groceries were essential to prepare for a potential ice storm. It was darn cold that day and the store was busy! Understandably, my cashier was stressed out! It was apparent from his facial expression that he had as feeling overwhelmed. When I attempted the transaction, it failed. The cashier was quite upset that I entered my pay card incorrectly,clearly my mistake. I became flustered and apologetic, feeling anxious and wanting just to leave. I offered to step aside to let others go ahead of me so I wasn't holding up the line. ( This cashier has an opportunity to win over me as an elderly customer, as well as the others that were in line. A refresh breath, some assurance that nothing is broke and 'we'll just rerun the order', could have made it a better experience for everyone.) Another cashier was called over to run my order and the transaction was seamless. No one offers to help load groceries in the car anymore. I continued to awkwardly apologize as I...

I like this store. I do a lot of my shopping here. However, at about 2pm on Dec. 6th my parents and I were checking out. Our guy bagger and girl cashier were talking and holding a conversation while we were checking out. Apparently holding a conversation about Facebook and gender swap pictures was more important than properly putting goods in a paper bag. (Although the bagger seemed proud of himself.). Once we took the groceries to the car I lifted up the sack and all the two liters of pop fell out from the bottom. I guess our guy bagged put more items in a sack than should have been in there. Maybe had he actually paid attention to his job this wouldn’t have happened. Oh and the lady cashier is just as guilty since she thought it ok to keep socializing rather than redirect him. The bagger had a full or partial sleeve tattoo. (Not that I’ve got anything against tattoos since I have three myself.). This was at the cash register right by the new self checkouts near the exit sliding doors. I hope the management sees this and our associates learn a lesson in...