Mr. Appliance of West Central Indiana — Local services in Crawfordsville

All of the staff at Mr. Appliance are absolutely amazing!!! They are very friendly, kind and caring. They are God fearing people who believe in God and will talk about Him with you, but not be push it on you if it makes you uncomfortable. What an amazing service and servant heart to add to your business. I have used them several times. The first time was at my bakery in Darlington, when no one else wanted to take the time to come help me and I had no idea to call...The owner, {Alex, I believe?) came to my rescue!!! If my doors are closed...that means I have no customers, unhappy customers and no money to pay my bills. But, he worked me in his busy schedule and understood my situation and was so very good and kind to me. The second time I called him, was more recently for my dryer at home. His precious and sweet secretary was actually on her vacation and was taking calls from wherever she was to help the business and then relaying the information back to the guys here at home!!! WOW!!! It is hard to find a dedicated employee like that! She is sweet as pie...I just love talking to her! Best customer service hands down from her and the guys repairing! When they come to your home, they wear the little booties over their shoes to keep your floors clean. They explain exactly what is wrong, what repairs are needed, what cost will be involved and they go above and beyond and cleaned the inside of place that I can not normally clean and reach to clean before they put it all back together! I give them the highest rating ever! Thank you to the whole team for always taking such good care of me and my family! I would recommend them to anyone for home, businesses or anywhere they will service! Many blessings to you all at Mr. Appliance!!!...

My dryer was broken down. I gave it a once over and determined what part I needed to be replaced. I called and asked them to order the part and come by to replace it. They argued with me that they had to come and do a visit first to determine what the problem was. I said I know what the problem is and I’d like you to order this specific part and replace it for me. They insisted on the visit. I finally said “fine, come and see for yourself”. “Father” Alexis came by and determined that I was right. He quoted me a price equivalent to 3/4 the price of a brand new dryer to replace the single rubber component it needed. When he saw my face react to the ridiculous quote, he said it was fine and I didn’t have to go with them for the repairs but I would still owe them 1/2 the cost of a brand new dryer for the visit. I didn’t even want the visit to begin with and I told them in advance what part was needed! Their prices and business tactics are shady to say the least. In this day and age of YouTube DIY videos, I only employ services such as these as a courtesy to support local businesses. Next time I’ll pop onto YouTube and knock...

We needed to fix a dishwasher and called Mr. Appliance. The appointment was booked quickly. We were given a 2-hour window, and they even sent us a photo of the technician. The technician showed up promptly on time. He was just superb: knowledgeable, intelligent, experienced, highly skillful, very polite, and was able to not only diagnose the problem, but also explain everything to us. He then ordered the necessary part and came over again to install it. The dishwasher now works great, and we got a 1-year warranty for this repair. The cost was very reasonable and fair. We completely trust this great technician and this company. Moreover, we went ahead with them for repair of another appliance, which would be much cheaper than buying a new unit. I highly recommend Mr. Appliance of West Central IN and Tim, the...